Billing Analyst (Utilities)

About Metergy Solutions, LLC. (“Metergy”)

As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.

Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.

As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.

Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a for the second consecutive year ! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.

Come be part of a team that leads with passion , thrives on positivity , and delivers with precision . We’re proud of who we are and even prouder of where we’re headed.

Role Overview

This position is responsible for participating in the completion of tasks required to meet Key Success Indicators and Objectives within the Billing department. The Billing department is primarily responsible for ensuring accuracy and completeness of billing for both the resident and client, ensuring timely processing and payment of LDC Bulk Bills and timely and accurate processing of Client Remittances.

Responsibilities

• Ensure accurate and timely generation of tenant utility bills (electric, water, thermal, gas).
• Maintain accountability for assigned sites and ensure bills are released on time, every time.
• Review and verify utility billing data to ensure accuracy and compliance with site-specific billing structures.
• Investigate and resolve billing discrepancies quickly and effectively.
• Identify opportunities to streamline billing processes and improve overall efficiency.
• Maintain and update billing records and documentation as needed.
• Provide internal support and training on tenant billing procedures, systems, and best practices.
• Collaborate with other internal departments to ensure smooth and accurate billing workflows.
• Take full ownership of billing cycles and deliverables—accuracy and consistency are key.
• Stay organized, manage time effectively, and work well under pressure in a fast-paced environment.

Qualifications

• Minimum 2 years of utility billing experience, specifically with tenant billing (electric, water, thermal, gas).
• Strong proficiency in Microsoft Excel (must be skilled in functions like VLOOKUP, pivot tables, and IF statements).
• Strong attention to detail and high degree of accuracy in numbers.
• Proven time management skills and ability to meet strict deadlines.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a proactive, can-do attitude.
• Ability to work independently and take ownership of assigned responsibilities.
• Must be flexible and capable of multitasking under pressure.
• Passion for numbers and a high level of accountability.

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.