HVAC Install Lead

HVAC Install Lead

Who We Are:

Davis Brothers Heating and Air Conditioning is a family-owned business in Indiana, PA, with over 75 years of history. We prioritize quality craftsmanship, exceptional customer service, and a supportive team environment. Our culture is built on close-knit relationships, continuous learning, and a commitment to personal growth. We believe in doing the hard things right and investing in our team's success.

Who You Are:

- You have 10+ years of hands-on HVAC installation experience and are ready to lead a team and mentor others.
- You're a skilled technician with a passion for developing and guiding less experienced team members.
- You thrive in a dynamic environment and are comfortable making decisions independently.
- You have a strong commitment to quality work and customer satisfaction.
- You're adaptable and willing to work flexible hours when needed to serve our community.
- You have excellent problem-solving skills and enjoy tackling complex HVAC challenges.
- You value integrity and take pride in representing our company's values in every interaction.

Job Summary :

As our HVAC Installation Technician, you'll be essential in delivering high-quality heating, ventilation, and air conditioning systems to residential and small commercial clients. You'll manage installation projects from start to finish, ensuring each system operates efficiently and meets our high standards.

Your expertise will help you navigate the unique challenges of each installation site while collaborating closely with our sales team, project managers, and fellow technicians. Your attention to detail and commitment to customer satisfaction will uphold our reputation for excellence.

In this role, you'll also have opportunities to mentor junior technicians and apprentices, sharing your knowledge and contributing to the growth of our team. Your work will directly impact the comfort of our customers and support our company's continued success in the
HVAC market.

Responsibilities:
-Lead a team in the installation of HVAC systems from start to finish, ensuring quality workmanship and adherence to safety standards.
- Create a positive customer experience by completing the service correctly the first time with quality and care to applicable codes, to avoid refunds and recalls.
- Understand when to issue a "Lock Out/Tag Out" tag and the required follow-up steps.
- Conduct regular inspections of work performed to ensure adherence to quality standards and safety protocols.
- Provide technical expertise and troubleshooting support to resolve complex HVAC issues and ensure timely completion of service calls.
- Communicate the benefits of Club Memberships.
- Monitor inventory levels of parts and equipment, and coordinate with suppliers to ensure timely availability for service calls.
- Communicate effectively with customers to address questions, concerns, and service-related issues, ensuring a positive customer experience.
- Facilitate rescheduling customer appointments if a call is not complete.
- Keep truck clean, stocked, and accurately inventoried. Assist team members in maintaining vehicle checks.
- Collaborate with other departments such as sales and operations to optimize service delivery and meet business objectives.
- Report any safety issues to the supervisor and/or manager.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Maintain accurate records of service calls, work performed, and materials used.
- Perform other duties as assigned.

Requirements:

- Proven experience as an HVAC technician, with at least 10 years of hands-on experience.
- EPA Certification required.
- A High School diploma or general education degree (GED) required.
- Strong technical skills and proficiency in diagnosing, repairing, and installing HVAC systems and equipment.
- Exceptional customer service skills and a commitment to delivering a positive customer experience.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Solid understanding of HVAC tools, equipment, and safety standards.
- Strong problem-solving abilities and attention to detail.
- Valid driver's license and clean driving record. Approval to drive by Company's insurance carrier.

Preferred Qualifications:

- Associate's degree or technical certification in HVAC or a related field.
- Prior experience in commercial HVAC service.
- Experience with HVAC software for scheduling and work order management.

Work Environment and Physical Requirements:

- Work primarily in the field, including customer sites, with occasional office-based tasks.
- Works in indoor/outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 70% of the time.
- Climbs ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching.
- May require working in confined spaces or at heights. Occasionally works from heights 15 feet or higher above ground.
- Must be able to lift 50 pounds with the ability to push, pull, carry, or maneuver heavier items (with additional manpower and appropriate devices).
- Carries 24 ft extension ladder alone or 40 ft extension ladder with a fellow coworker on most jobs.
- Have good visual acuity.

Position Specific Standards:

- Willing to attend training courses and advance skills.
- Must be available for on-call duty outside of regular business hours, including evenings, weekends, and holidays. On-call days will be scheduled in advance.
- Available for support to the team by phone (as needed 24/7).
- Maintain confidentiality on all private, sensitive, and proprietary business issues and concerns.

Why Choose Indiana, PA?

Indiana offers a perfect blend of small-town charm and modern amenities. You'll enjoy:
- A lower cost of living compared to big cities
- A strong sense of community and neighborly spirit
- Beautiful natural surroundings with plenty of outdoor activities
- Excellent schools and family-friendly environment
- A slower pace of life without sacrificing career growth opportunities

Compensation and Benefits:
- Competitive salary (commensurate with experience)
- Competitive Paid Time Off
- Medical/Dental/Vision Insurance
- IRA Match
- Paid Holidays
- Opportunities for professional development and advancement

Join Davis Brothers Heating and Air Conditioning, where your expertise is valued, your leadership is nurtured, and your work makes a real difference. Take the next step in your career while enjoying the benefits of small-town living in beautiful Indiana, PA.