Quality Assurance Manager

SCHOTT AG
Lebanon, PA

About us

Your Contribution

  • Lead, coach, and motivate employees within respective area of responsibility, while providing direction to achieve department goals and objectives
  • Assist in developing department budget and investment plan(s) according to strategic goals
  • Cultivate employee talent through training and coaching measures, while also conducting employee performance reviews
  • Support the development and updating of Quality Assurance programs, policies, processes, procedures and controls
  • Review, analyze and report on quality discrepancies related to SCHOTT products, while developing disposition and corrective actions for product discrepancies
  • Manage the review of batch records and avoid impacting shipment dates
  • Manage Department Training Coordinator activities and projects
  • Manage document control activities to include, releasing, archiving, tracking and reporting of the document review process for controlled documents
  • Lead and support the implementation of Systems and Compliance Improvements including site compliance, along with data integrity requirements
  • Measure and analyze Quality System trends
  • Oversee the internal audit function to ensure ongoing compliance to the Quality Management System (QMS)
  • Maintain the Archive Room and document retention requirements
  • Write and revise Standard Operating Procedures (SOPs) and provide training, as required
  • Manage the CAPA and Change-Control process to include, issuing, reviewing and approving steps
  • Support all customer or registrar quality related audits and/or evaluations
  • Utilize quality tools, including Compliant-PRO, etc., for information, tracking and reporting purposes, as required by the Pharm Business Unit
  • Manage assigned CAPA(s) by performing root cause investigations, while defining resolution actions; implement preventive and corrective actions in a timely manner as a result of customer complaints or customer audit findings
  • Help promote and implement safety/EHS directives and maintain a clean and safe workspace
  • Assure compliance with ISO certifications and cGMP, along with adherence to Company policies and procedures and Code of Conduct/safety guidelines

Your Profile

  • Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, required
  • Minimum three years of experience in Quality leadership role
  • Solid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISO
  • Exposure to the glass forming industry and/or pharmaceutical industry, preferred
  • Thorough MS Office applications, SAP and electronic QMS systems
  • Multi-tasking abilities
  • Decision making
  • Detail oriented approach
  • Forward/creative thinking
  • Service oriented
  • Effective communication skills
  • Ability to read, write and speak English language

Your Benefits

  • Excellent healthcare benefits including medical, dental and vision
  • Short and long term disability
  • Tuition reimbursement
  • Paid time off
  • Pet insurance
  • Other supplemental benefits available upon election

Please feel free to contact us

Posted 2026-01-12

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