Department Manager

Lead. Inspire. Grow. Service Manager (Electrical) | Thomas Edison Electric, Inc.

Are you a people-first leader who thrives in fast-paced, ever-changing environments? Do you have a knack for solving problems on the fly, communicating clearly across generations, and rallying a team toward a shared goal? If you said yes, you might be exactly who we're looking for.

Thomas Edison Electric, Inc. is growing fast, and we're on the hunt for a Department Manager who isn't afraid to move quickly, make bold decisions, and lead with heart and purpose.

What This Role Is All About You'll be on the ground, in the action, driving day-to-day service operations while mentoring a team and building strong client relationships. You'll have 3-4 direct reports to help execute your vision and support you in managing a growing electrical service team.

You don't need to come from the electrical trade but you do need experience leading people and building client relationships.

Pay Range: $75k-$150k - Fulltime depending on experience plus bonus and equity potential. Total target earnings of $200k/year or more!

Benefits:

• 401(k) Retirement Program, with 4% company matching
• Employee Discount
• Health Insurance (fully paid)
• Vision Insurance (fully paid)
• Paid Time Off
• Tuition Reimbursement
• Paid Holidays

Hours: Monday through Saturday with 40+ hours depending on needs.

Your Superpowers:

• You've led teams of 20+ people and know how to build trust, coach for performance, and speak each person's "language."
• You're decisive under pressure -able to pivot hourly and prioritize in a reactive environment.
• You understand that the client is the boss and every interaction (text, email, call, or visit) is a chance to win their loyalty.
• You delegate smartly , put out fires without burning out your team, and look for the lesson in every challenge.
• You're ambitious, self-driven , and have your own goals just like the people you'll be leading.

You'll Be Responsible For:

• Managing daily service operations and dispatching for profitability
• Coaching and inspiring your team to hit performance goals
• Building relationships with clients across communication styles and preferences
• Identifying inefficiencies and implementing solutions quickly
• Delegating tasks and leveraging your team to get results
• Using technology platforms like ServiceTitan (a plus), Excel, MS Teams, and SharePoint to stay organized and on top of performance metrics
• Keeping your cool and staying ahead of the curve even when things are moving fast

What You Bring to the Table:

• Prior team leadership (20+ people ideal)
• Service or operations experience (electrical experience a plus)
• Strong interpersonal and relationship-building skills
• Solid tech skills comfortable with systems like ServiceTitan, Excel, Teams, SharePoint
• Sales or customer-facing experience
• A growth mindset and passion for coaching others
• Natural curiosity, direct communication, and the ability to motivate diverse personalities

Why Work With Us? At Thomas Edison Electric, we don't just talk about growth, we live it. Whether you're a young leader with something to prove or a seasoned operator looking for purpose, this is a place where you can take ownership and drive real change.

Here's what else makes us different:

• Celebrations for milestones, birthdays, and wins
• Food-based incentives and team bonding
• Spiffs and performance-based rewards
• Leadership that supports your personal goals and career path
• An energetic, forward-thinking culture that rewards initiative

"The company is growing quickly, and there's real opportunity to make an impact. You feel supported to do your best and be your best." - Indeed Review

This isn't just a job, it's a launchpad. If you're ready to lead boldly, serve our clients with excellence, and help take a great team to the next level, we want to hear from you.

Please Note:

To be considered for this position, all applicants must apply. We kindly ask that you do not call our office regarding this job posting. Only applications submitted through the designated process will be reviewed.

Additionally, we are not accepting solicitations from staffing or recruiting agencies for this role.