Customer Service Representative

Diehl Automotive Group
Pittsburgh, PA

Job Description

Job Description

FULL-TIME CUSTOMER SERVICE REPRESENTATIVE
Diehl Collision of South Hills – Pittsburgh, PA

Diehl Collision of South Hills is growing and looking for a motivated, professional Customer Service Representative to join our team full time!

If you enjoy helping people, staying organized, and being part of a fast-paced automotive environment, this is a great opportunity to build your career with one of the region’s most trusted collision centers.

What You’ll Do:
  • Greet customers in person and over the phone

  • Schedule repair appointments and manage daily workflow

  • Communicate repair updates to customers

  • Coordinate with insurance companies

  • Process paperwork and maintain accurate records

  • Provide exceptional customer service from drop-off to delivery

What We’re Looking For:
  • Strong communication and interpersonal skills

  • Professional appearance and positive attitude

  • Ability to multitask in a busy environment

  • Basic computer skills

  • Previous customer service or automotive experience preferred (but not required)

What We Offer:
  • Competitive pay

  • Full-time hours

  • Health, dental, and vision benefits

  • 401(k) with company match

  • Paid time off

  • Opportunity for growth within Diehl Automotive

Join a team that values professionalism, teamwork, and delivering an exceptional customer experience.

Apply today and become part of the Diehl Difference at Diehl Collision of South Hills!

Posted 2026-03-29

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