Online Customer Care Rep

AO Globe Life
Kutztown, PA

AO Globe Life is hiring individuals who want a remote role where they can build skills, work with people, and grow long-term.

In this position, you’ll connect with individuals who have requested information about available benefits . Your role is to guide them through their options, answer questions, and provide a smooth, professional experience.

No cold calling. No door knocking. No chasing uninterested leads.

What You’ll Be Doing

  • Meet with clients virtually using Zoom

  • Walk individuals and families through available programs

  • Answer questions and provide clear guidance

  • Support clients through the process and follow-up communication

  • Maintain simple digital records and documentation

Why People Apply

  • 100% remote — work from anywhere in the U.S.

  • Flexible scheduling

  • No experience required — full training provided

  • No cold calling or outbound prospecting

  • Clients have already requested to be contacted

  • Clear path into leadership opportunities

  • Supportive, team-oriented environment

What You’ll Need

  • Must be authorized to work in the United States

  • Laptop or computer with camera + reliable internet

  • Strong communication skills

  • Comfortable working independently

  • Coachable and motivated to grow

About AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, veterans, and associations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Posted 2026-08-20

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