Museum Store Full-Time Retail Sales Associate

Fallingwater, a property entrusted to the Western Pennsylvania Conservancy, designated as a National Historic Landmark and inscribed on the UNESCO World Heritage List, is seeking a full-time Museum Store Sales Associate for the Museum Store department at Fallingwater. The overall objective of this position is to assist in the day-to-day operations of the Museum Store, with a focus on selling merchandise and providing excellent customer service. This position will report directly to the Director of Retail Operations.

Job Duties

• Assists in opening and closing procedures including balancing registers at the end of the day.
• Assists sales team in running daily opening/closing reports, as well as other reports related to sales and inventory.
• Assists in the proper handling of inventory and takes steps to prevent damage.
• Serves and assists customers with purchases.
• Provides exceptional customer service based on company standards.
• Restocks inventory in the Museum Store; informs senior staff when product is low.
• Assists with periodic and end of year inventory counts.
• Incorporates WPC’s constituent-focused customer service values in work habits and interaction with others.
• Flexibility with schedule and hours is required due to circumstances as they occur. Schedule may be adjusted in advance, or with little to no notice to support operational needs such as staffing shortages, evening events, etc. This may include working earlier than scheduled or staying later than scheduled, and working evenings and weekends outside of the typical Museum Store hours and own standard schedule.
• Encourages visitors to become members. Sells Fallingwater and WPC memberships in Museum Store.
• Supports the Conservancy’s cost containment and fundraising efforts and needs, as applicable.
• Cleans the Museum Store and maintains its appearance daily.
• Performs additional duties and responsibilities as needed.

Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift up to 30 lbs. consistently, and up to 50 lbs. occasionally
• Climb step stools and ladders
• Reach overhead, stretch, and bend over to access and store stock
• Stand for long periods of time; at least 3 hours

Qualifications

• At least two years of retail sales experience is required. Relevant sales experience in a gift store, boutique or home décor environment is desirable.
• Professional customer service skills and ability to communicate effectively are required.
• Must demonstrate a professional and positive attitude, especially when communicating with customers, fellow co-workers and management team.
• Must be familiar with computerized Point of Sales systems and possess applicable computer skills.
• Experience with cash handling is strongly preferred.
• Flexibility with schedule and hours, and ability to work weekends and holidays are required.
• Ability to meet all physical requirements of the job with or without a reasonable accommodation.

Location

This position's primary location(s): Fallingwater (Mill Run, PA)

Position Duration

This is a full-time, seasonal opportunity which includes a comprehensive benefits package.

Additional Details

We offer a robust and competitive benefits package which includes paid time off, medical, dental, vision, life insurance/AD&D, short-term disability, long-term disability, 403(a) and 403(b) retirement plans including generous employer match, EAP, and more!

Pay

$18.27-$20.38

Application Process

Please send a cover letter, resume, salary expectations, and referral sourceto [email protected] list Museum Store Sales Associate in the subject line.

Application Deadline