Client Planning & Support Specialist (Remote)

Newport Associates
Philadelphia, PA

Client Experience Coordinator (Remote)

Location: Remote

About the Role
We are seeking a Client Experience Coordinator to support clients through detailed planning, coordination, and ongoing communication. This role focuses on organizing arrangements, managing logistics, and ensuring a smooth experience from initial planning through completion.

This is a strong opportunity for individuals who are organized, client-focused, and comfortable working in a structured remote environment.

Key Responsibilities

  • Serve as a primary point of contact for client coordination
  • Organize schedules, confirmations, and planning details
  • Coordinate arrangements related to meetings, events, and travel logistics
  • Communicate with vendors and service providers as needed
  • Maintain accurate documentation and follow established workflows
  • Ensure a consistent, professional client experience

Qualifications

  • Strong communication and organizational skills
  • High attention to detail
  • Ability to manage multiple timelines
  • Comfortable using online systems and communication tools
  • Background in customer service, hospitality, administrative support, or coordination is helpful but not required
Posted 2026-02-26

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