Director of Branch Operations ( {{city}})

About the Role

The Director of Branch Operations will lead and manage a food & beverage facility to ensure the success and efficiency of the operations. This individual will play a pivotal role in ensuring the highest standards of quality, service and compliance within the food and manufacturing industry.

A successful candidate will bring respect for the company and culture and a track-record for exceeding expectations. They will create buy-in and trust through their low-ego, servant leadership approach and interest in developing and the organization and its people.

Key Responsibilities (include but not limited to):

Operational Excellence

• Execute strategic operations plans and activities to meet customer demand, ensure highest quality standards are met and maintained, and manage operating costs to ensure profitability.
• Managing branch budgets, controlling expenses, and ensuring financial targets are met.
• Responsible for all aspects of warehouse and distribution activities.
• Work Force management Engineered work standards, planning and scheduling
• Personal and Food Safety Ensuring compliance to OSHA & GMP/SQF standards. Reduction in OSHA Recordable and Lost Time Injuries
• Receiving of goods Planning, inspection, receipt and reverse receiving
• Quality Control Auditing/inspection, grading and disposition of inventory.
• Inventory Control Slotting, cycle counting, variance analysis and troubleshooting
• Throughput Efficiency and Capacity Planning
• Fleet Management
• Customer (Internal and External) issue resolution
• Facility, Equipment and Utilities management
• Budget creation and management
• Local, State and Federal regulatory compliance
• Maintain tools and systems to streamline data processing, record keeping, metrics, communication documents and reports.
• Collaborate to enhance metrics, KPIs, scorecards and training to ensure the highest levels of service and customer experience.
• Review performance of all functions, identify gaps and take corrective actions to ensure delivery of operational goals.
• Drive and build best practices (SOPs) and ensure processes are effectively established, monitored and optimized.
• Lead initiatives to improve operational efficiency and profitability.
• Prepare/update written manual(s) articulating operating policies and procedures consistent with OSHA standards, train staff on these policies and procedures, and ensure they are implemented/practiced. Ensure accountability for safety and compliance measures.
• Conduct regular meetings with branch leadership and with all warehouse and transportation staff, encouraging the sharing of concerns with suggestions for improvements. Develop plans to address issues and/or engage in creating opportunities for improvement.

Talent Management

• Drive business initiatives through influence and empowering of employees to create a culture of engagement, creativity, and innovation.
• Lead the operations function and ensure the right positions and people are in place to ensure the current and future needs of the organization are satisfied.
• Develop a high performing organization through coaching, creation of development plans, establishing goals and objectives and providing stretch opportunities to high performing talent.
• Support Operations Objectives, Goals, Strategies, and Initiatives (OGSI) metrics and targets that will service as the basis of employees Management by Objective (MBO) bonus plan. Manage all aspects of performance of direct reports to encourage best in class execution and professional growth.
• Teach and train teams toward continuous improvement.
• Ability to partner with HR to develop a workforce plan, recruiting strategy, and compensation plan for Baldors warehouse-based operations.

The Experience You Have

• Proven Operations leader with 3-5+ years experience in warehouse and distribution management, preferably in a food industry environment.
• Successful experience leading in a complex, matrixed, and regulated environment.
• Working knowledge of ERP systems.
• Deep understanding of Warehouse Management Systems (WMS).
• Strong Analytical skills and Financial Acumen.
• Understanding of Lean Manufacturing practices.
• B.A. or B.S. Degree preferred.

Benefits

Comprehensive benefits package for full-time employees (and their dependents) at little or no cost. We provide health insurance plans (medical, dental and vision), life insurance, short term and long-term disability and a 401(k) Plan with company match.