B2B Customer Care Associate

We are a team-oriented company dedicated to helping others, fostering creativity, and taking our ideas to the next level. Our B2B Customer Care Associate team has played a pivotal role in our success, and we're expanding our team. This B2B Customer Care Associate role is your chance to dive into the dynamic and fast-paced realm of business customer management and sales while gaining valuable experience that will kickstart your career.

If you're a motivated individual eager to learn and grow in the business and sales field, seize this B2B Customer Care Associate role is the perfect opportunity! Join our team, gain hands-on experience, and make a significant impact as you launch your career. Apply now!

Responsibilities of the B2B Customer Care Associate:

• Assist in executing customer care and sales strategies to enhance brand visibility, generate leads and follow up in person with our customers.
• Utilize customer insights to identify trends, target audiences, and growth opportunities.
• Support sales growth through lead generation, prospecting, and follow-up efforts.
• Connect with potential customers, guiding them through the entire sales cycle.
• Maintain and update customer databases, contributing to effective CRM management.
• Monitor and report metrics, providing valuable insights and improvement suggestions.
• Assist with administrative tasks, including scheduling meetings, preparing presentations, and managing documentation.

Requirements of the B2B Customer Care Associate:

• A genuine passion for customer service, customer care and sales, coupled with a strong desire to learn and grow within the industry.
• Exceptional communication and interpersonal skills.
• A creative mindset with a knack for thinking outside the box.
• Familiarity with technology platforms
• Strong organizational and multitasking abilities.
• Team player with a collaborative spirit.
• Previous customer service or sales experience is a plus.

Benefits/Perks:

• Comprehensive training and mentorship designed to develop your customer service, customer care and sales skills.
• Opportunities for career advancement within our company.
• Exposure to diverse roles within a company
• A positive and collaborative work culture that nurtures innovation and creativity.

#LI-Onsite