Services associate

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

This job transports patients, medical records, mail, specimens and equipment/materials throughout the facility.

ESSENTIAL RESPONSIBILITIES:

• Transports inpatients and outpatients within the facility from initial start location to the destination location. (70%)

• Delivers equipment/materials and specimens to requesting department. Includes use of the pneumatic tube system. (20%)

• Serves as a Hospital ambassador and provides information and direction to patients and visitors. (5%)

• Ensures that transportation equipment is kept clean and in good working order. (5%)

• Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

• Ability to maintain the highest measure confidentiality.

• Good oral and written communication skills as well as strong organizational skills needed to maintain working relationships, with both internal and external departments and customers at all levels.

Preferred

• Proficiency in dealing with customer service.

• CPR certification.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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Req ID: J270613