Field Support Representative (On-site)
Job Description
Job Description
Syzygy is rapidly growing, and we want you to join our world-class team today!
Syzygy is a technology company dedicated to delivering solutions that address our customer’s unique requirements. The mission of Syzygy is to support those that protect the homeland with better SA/communications; as such to be nimble and innovative in providing high quality solutions.
We are looking for an engaged seasoned professional who can make an immediate impact.
The candidate must have strong organizational skills and ability to work successfully in a fast paced, complex work environment. The ideal candidate is a highly motivated and polished professional capable of prioritizing work, demonstrating exceptional problem-solving skills, professional communication skills, flexibility, and teamwork.
In this role, you will be developing solutions that will help protect and inform Law Enforcement and First Responders. You will produce and test cutting edge technology solutions include global situational awareness, counter drone systems, edge network sensors and RF communications.
Full-Time/On-Site/No C2C
Work Location : Conshohocken, PA
Must be a US Citizen - Must pass a drug screening
RESPONSIBILITIES
- Act as the end user’s primary technical point of contact ensuring rapid solutions to any reported issues
- Conduct equipment checks
- Coordinate with project managers and customers to install, integrate and repair Syzygy product and network communications systems
- Conduct troubleshooting and root cause analysis of Syzygy products / networking hardware
- Provide VOC (voice of customer) feedback to the engineering team
- Complete after-action reports and other reports as required
- Provide project technical assistance and training for customers
QUALIFICATIONS
- +3 years experience with tactical, strategic or MANET communications systems
- Strong understanding of technical concepts such as IP networking, wireless, GPS, mobile, RF propagation with an understanding of hardware and software concepts
- Ability to do RF link budget analysis for multi-path MANET networks
- Ability to select and model antenna configurations for interconnectivity between people, vehicles, towers and aircraft installations
- +1 year experience as a field service representative or equivalent experience
- Proven troubleshooting experience with communications systems and architectures
- Must be able to travel 50% of the time
- Must be able to obtain a United States security clearance
NICE TO HAVE
- Cisco Certified Networking Associate (CCNA), CompTIA A+ or other IAT Level I certification in accordance with DoD 8570 guidance
- Experience with Line of Sight and Beyond Line of Sight wireless communications
- System testing and evaluation experience
- Experience Integrating disparate systems
- Experience with TAK servers and/or devices
- Understand subnetting, basic routing and switching
BENEFITS
- Fantastic Medical, Dental, and Vision insurance
- 401k with Employer Match
- Company paid:
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Accidental Death and Dismemberment (AD&D)
- Life Insurance
- Company paid Sick Time
- Company paid Vacation Time
- Company paid Holidays
- Bonus Incentives
- Employee Assistance Program
- Referral program
- Comprehensive Heathly lifestyle benefits
Powered by JazzHR
I42LMHGYfN
Recommended Jobs
Yard Jockey ~ FHD (Sun - Tues, 5:30am - 5:30pm)
Shift: Front Half Day / Sun - Tues, 5:30am - 5:30pm Back Half Day / Wed - Sat, 6:00am - 4:30pm Pay Rate: $22.50 p/hr Purpose : Safely handle, operate and maneuver various trucks and …
Endoscopy | RN
Endoscopy Registered Nurse (RN) – Locum Tenens Travel Nursing Job in Latrobe, Pennsylvania Advance your nursing career as an Endoscopy Registered Nurse (RN) with this locum tenens travel opportunit…
Commercial HVAC Installer
We’re looking for a skilled Commercial HVAC Installer to join our team. If you’re experienced in installing large-scale systems and enjoy hands-on work in a team-focused environment, we want to hea…
Neurology opening in central PA - Outpatient, M-F schedule, $35k Sign-on bonus (Altoona)
Seeking a BC/BE General Neurologist to join a busy outpatient team dedicated to patient care in central Pennsylvania. Opportunity Details: Build and grow a general & subspecialty practice En…
Toddler Room Assistant Teacher
Tiny Tech Learning Lab, located at 5951 Rising Sun Avenue Philadelphia PA is looking for toddler room assistant teachers to join our team. We are a 4 Keystone Star facility, and our ideal candidate i…
Stockroom Personnel
As a Stockroom employee your responsible for accepting shipments from venders and filling orders for production. Medical benefits offered the first month after hire! You will receive 5% employer match…
Sanitation Supervisor
Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo…
Pediatric Registered Nurse (RN)
About the Role At Care Options for Kids, we provide 1:1 care in the home, and we do things a little differently. Theres no revolving door of patients or hospital setting chaos blinking call lights, sc…
Optometrist Position-Northeastern PA-Medical Optometry
Amazing opportunity for a medically focused optometrist to join this multispecialty ophthalmology practice in northeastern Pennsylvania. Enjoy practicing in a state of the art facility with well train…
Finance Specialist in Global Treasury - Treasury Operations North America
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every da…