Receptionist - Call Center - Data Entry for Tax Returns
- Company parties
- Competitive salary
- Opportunity for advancement
- Training & development
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
- Greets all potential clients in a friendly and professional manner
- Call each client and confirm their appointments for the same day and the next day in our Appointment Calendar
- Engages in conversation with potential clients to share information about Jackson Hewitt's services, products, and promotions
- Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts
- Assists with scheduling tax preparation appointments
- Monitors client flow at the location and keeps clients engaged during periods of wait time
- Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients
- Good interpersonal and communication skills
- Customer service or sales experience preferred
- High School Diploma/ GED, or equivalent related business experience
- Reliable transportation and a valid driver's license and insurance preferred
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