Universal Banker I
Job Description
Job Description
Description:
Universal Banker
Objective: Serve the customers’ total financial needs working within Phoenixville Federal Bank and Trust’s core values of: Service to Others, Commitment and Honesty.
Action Steps :
· Enthusiastically greet each and every customer.
· Handle the mix of routine and unexpected requests while always maintaining a professional image.
· Routinely work to exceed goals within a “total team” approach and effort.
· Maintain and develop relationships with both customers and not yet customers by exceeding their expectations.
· Promote the Phoenixville Federal brand by participating in community activities.
· Continually seek out opportunities for self-development and professional growth.
Expected
Outcomes :
· You contribute to the harmonious professional atmosphere within your branch.
· You work independently but closely with branch management regarding sales and service.
· You develop and maintain strong client relationships.
· You maintain an organized system for customer service tasks and follow up.
· You maintain an organized system for teller tasks.
· You achieve/exceed all assigned goals.
· You are prepared to accept new responsibilities and grow in your position or take the next step in your career with Phoenixville Federal Bank and Trust.
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