Field Service Technician
In the role of Field Service Technician (FST), you will perform installations, repairs, and preventative maintenance of healthcare equipment. Duties and Responsibilities
- Install, troubleshoot, and repair healthcare equipment for clients.
- Employee must accurately complete daily timecard, document work activities extensively through notes and pictures, complete and manage one’s own expense reports, and various other forms and documents as a regular course of business. All of which must be done daily.
- Employee will prepare documents using Microsoft Office Suite (Excel, Word, Outlook, etc.)
- Employee must demonstrate professional etiquette with team members, superiors & clients always.
- Employee shall always demonstrate strong oral and written communication skills.
- Employee must always demonstrate positive customer communication.
- Employee will be required to solve problems, escalating matters to KRW leadership as necessary.
- Employee shall care for and ensure all company and client property remains in good condition.
- Employee must always maintain environmental awareness.
- Employee must always adhere to safety measures.
- Occasional overnight travel may be required.
- Communicate with Field Manager / Client Representatives
- Communicate with project point of contact to review work to be performed and to understand where the equipment will be installed.
- Report any discrepancies in scope work and/or inventory issues to the Team Lead and/or Project Manager.
- Communicate in real time any issues that may arise during the project.
- Schedule
- Arrive to project on time as scheduled.
- Report any delays that could cause issue with meeting customers completion timelines.
- Installations
- Read and interpret installation diagrams and blueprints.
- Communicate with Team Lead and/or client representatives to determine installation locations and placement.
- Removal of existing dispensers.
- Installation of wall-mounted liquid & chemical dispensers.
- Keep work area clean at all times and remove any trash or old dispensers from the work area.
- Provide Detailed Reports and Photos for work completed
- Complete detailed sign-off for work performed (A template will be provided).
- Provide photos showing work performed.
- Document any issue that arise with photos and detailed notes. (This will also need to be reported to field manager in real time).
- Upload photos and sign off into company system.
- Manage Clients Parts Inventory
- Prior to beginning installation, you will need to identify all inventory is onsite.
- Report any damaged or broken inventory immediately.
- You will want to record part number and provide photos.
- These units will need to be placed back in their box.
- Training
- Installation documents and videos will be provided to review prior to the beginning of any project.
- High School Diploma or GED
- 1+ years of field service experience
- Proficient working with all standard hand tools, power drills, levels, etc.
- 1+ years of experience working with Microsoft Office
- 1+ years of experience in the use of mechanical and hand tools and service test equipment
- Technical degree in areas such as Construction, Plumbing, Electronics, Computer Repair
- Associate degree in engineering, science, or technical field
- Previous professional experience in Construction, Plumbing, Electronics, Computers
- Customer-facing experience.
Recommended Jobs
Loader / Unloader
Job Description Loader / Unloader PeopleReady of Butler, PA is now hiring Loader / Unloaders in Leetsdale, PA! Apply today and you could start as soon as tomorrow. As a PeopleReady associ…
Special Education High School Learning Support Teacher - Dover, PA
Job Description Job Description Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum 1+ years Special Education Teacher experience required. Ap…
Certified Occupational Therapy Assistant (COTA) - PRN - Williamsport, PA
Job Description Job Description Description:H2 Health Senior Services - Williamsport: 1:1 Care in Memory Care Facilities Thrive with H2 Health – Your Career, Your Way! Are you looking for a …
Vetco Relief Veterinarian
Job Description Job Description Unleash total career flexibility as an independent veterinary contractor with Vetco , a division of Petco, The Health + Wellness Company . We're on a mission t…
Cook-weekend coverage
Job Description Job Description Description: About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to ev…
Contract Dietitian/Nutritionist - Private Practice
Job Description Job Description Job Summary : We are looking for an experienced Dietitian or Nutritionist to join our team as an independent contractor. The ideal candidate will provide perso…
Housekeeping Assistant- PRN
Working with us means being part of something special: A team that is passionate about making an impact on our patients’ lives each and every day. Unlike the typical hospital setting, our facility of…
Clinical Genomic Specialist - Lake Effect
Job Description Job Description POSITION SUMMARY: The Clinical Genomic Specialist will be responsible for increasing the number of Hereditary Cancer test samples sent to Natera in his/her te…
Physician Assistant OR Nurse Practitioner Allentown PA
Physician Assistant OR Nurse Practitioner Allentown PA We are looking for a motivated Physician Assistant or Nurse Practitioner to join our growing medical team at our offices full time in the All…