Senior Product Designer

Meet Instinct 👋

Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software (Instinct EMR), an essential resource for expanding your knowledge and skills (Clinician’s Brief), clinical and pharmaceutical decision support (Standards of Care & Plumb’s), and an AI scribing platform (ScribbleVet). Combined, Instinct Science offers an ecosystem that veterinarians rely on for every aspect and stage of their careers.

At Instinct Science, we believe in leading with compassion. Our team, our customers, and their patients and clients are the foundation of everything we do. Our culture is guided by our U.C.A.R.E. values, which serve as our daily compass:

• Urgency : We move with speed because our mission is too important to wait. Urgency means prioritizing high-impact work, making timely decisions, and being highly responsive to our customers, partners, and fellow employees.
• Customer First : We’re our customers’ (and this profession’s) biggest fans. We put them first and obsess over helping them solve their challenges.
• Act with Grace, Not Teeth : We treat people with kindness, humor, humility, and assume good intent. We ask what we would want if we were in the other person’s shoes.
• Right Things, Right Reasons : We take ownership of all tasks, big and small. When we make mistakes, we own them, fix them quickly, and learn.
• Excellence is in our DNA : We hold ourselves and each other to high standards because our work is too important to do otherwise.

If these values speak to you, you might be a good fit for our Senior Product Designer role.

A Sneak Peek of Your Role 🔭

This job, and the team at Instinct, is remote.

We are looking to expand our design team! As a Senior Product Designer you will work closely with product managers, developers, and other stakeholders to craft flows, layouts, and experiences that are intuitive and functional, and elevate our users ability to care for their patients and clients. Your work will directly impact how medical, client-facing, and administrative staff interact with our platform, helping them to deliver better care and manage their practices more effectively.

What You’ll Do 🐱‍💻

• Create sketches, wireframes, prototypes, interactive demos, and comprehensive drafts to support the shaping of feature requirements, using Figma or similar design and prototyping tools
• Evolve and protect the software’s visual language
• Define the user experience for a variety of flows
• Analyze the current product, working requirements, and user stories to identify pain points and find iterative solutions
• Communicate effectively with the product team and contribute with shaping feature requirements

Who You Are 🐱‍💻

• Must Haves:
  • 4+ years of SaaS based product design work, preferably in the healthcare tech space
  • Design portfolio to share with us. Please include a link in the "website, blog or portfolio" section of the job application
  • Prior demonstrated experience collaborating with other SaaS product team members (Engineers, PMs, etc.)
  • Ability to balance multiple priorities and goals without a compromise for quality
  • Expertise of design methodologies in user research and testing
  • Strong knowledge of design systems, libraries, and style guides
  • Open to critical feedback and committed to collaborative work with internal and external stakeholders
  • Experience and focus around iteration and innovation
  • Expert level aptitude with Figma, or similar product

How Instinct will Care about YOU 🌞

• We offer a supportive and caring work environment.
• We are transparent, open, honest, and empathic, both internally and externally.
• We pay our team well.
• We offer medical, dental and vision benefits and 401K with match.
• We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
• We offer a generous annual stipend that can be used for almost anything that allows you to bring your best self to work.
• We provide all-expense-paid time throughout the year together, including at our annual retreat.

Base Compensation range for this role is $120,000-$150,000

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.

If you require accommodations throughout any part of the pre-employment process, please contact our People team at [email protected]