Retail Sales Kitchen and Bath Designer

ESSENTIAL DUTIES

Sales Duties:

• Assist with the management of retail sales leads that come in and convert warm leads to closed sales accounts.
• Work directly with clients to lead the custom cabinetry sales and design process.

• Create proposals based on client specifications. Get signatures from clients. Collect payment as needed.

• Assist in maintaining long-lasting relationships with clients. (I.e. routinely check in with clients whose projects were finished to determine if they have other projects that VHC can assist with.)
• Lead the customer selections process with regards to finishes, door styles, cabinet accessories, etc.
• Develop and maintain strong relationships with repeat builders, designers, and clients.

• Assist clients in showroom and help complete walk throughs and communicate possible custom cabinetry options.
• Be a subject matter expert in all products offered by VHC.
• Build and maintain referral relationships with industry vendors (Such as, architects, builders, kitchen & bath designers, interior designers, engineers.)
• Maintain relationships with VHC clients.
• Cultivate robust relationships with clients and suppliers for long-term collaboration.
• Assist with market research to uncover growth opportunities.
• Coordinate with the Marketing department to align strategies.
• Provide consistent sales support for client satisfaction.
• Attend events on behalf of VHC. (I.e. events at VHC showroom, industry events, networking events).
• Enter updates as needed in Contact Management System (I.e. Smartsheet, CRM/ERP system).

Design Duties:

• Manage the production of design approval drawings.
• Conduct jobsite measurements and accurately record applicable site conditions.
• Staying up to date with new trends and products to curate beautiful, functional, and smart spaces for our clients.

• Go on site to client locations to assist with taking measurements and sketching up details of the work order.

• Develop and maintain open communication and a strong working relationship with in-house teams (Sales, Engineering, Production, and Installation).
• Ability to maintain focus while working individually.
• Strong time management skills to stay on track.

• Demonstrate strong time management, multitasking, and customer service skills.
• Deliver exceptional customer service.

SKILLS & EXPERIENCE

Skills and Experience:

• 5+ years of experience in, at a senior level, designing custom, modular cabinetry, and architectural millwork
• 5+ years' experience in cabinetry project management preferred.
• 2+ years proven experience in sales, with a track record of meeting or exceeding targets.
• Proficiency utilizing cabinetry design software (20/20, Chief Architect, Cabinet Vision, Sketchup, AutoCad etc.)
• Strong space planning, organizational, and follow-up skills
• Creative, problem solver with a strong attention to detail
• Excellent verbal and written communication with a professional presentation and attitude
• Experience and ability to accurately take jobsite measurements and read a tape measure.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prefer candidates will have a bachelor's degree or 5+ years of senior level working experience related to Interior Design, Architecture, or Construction Management.

PHYSICAL REQUIREMENTS

Physical Requirements

• Employees may work in loud work areas including but not limited to: working production level woodshop, active residential construction sites, etc.
• Employees will be required to navigate active residential construction sites, occasionally climbing ladders, measuring in small / confined areas, walking on uneven surfaces.
• Employee is expected to be able to problem solve, make well thought out decisions and be organized.

COMPANY STANDARDS

Company Standards

• The employee will represent the Company in a positive, professional manner with fellow employees and within the communities served.
• The employee will encourage and maintain teamwork throughout the company and will communicate all pertinent information in a timely and effective manner.
• The employee will endeavor to maintain our integrity by embracing high ethical standards and adhering to company policies.
• Consistently demonstrates Company's Guiding Values of Quality, Customer Satisfaction, Integrity, Teamwork, and Community.