ServiceNow Engineer Sr

We have below mentioned ServiceNow role, if interested please share your resume [email protected] .

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Position Title: Technology Engineer Sr - Contractor


Position Location: Pittsburgh, PA


Provide locations/flexible work by preference: In order of preference:
Pittsburgh, PA
Dallas, TX
Strongsville, OH
Birmingham, AL
Phoenix, AZ


Ability to work remote: Hybrid - 3 days in office, 2 remote REQUIRED


Acceptable time zone(s): EST preferred


Days of the week: Monday-Friday


Working Hours (Flexible): 8am-5pm
Intended length of Assignment: One year
Reason for open position: Replacement
Potential for Contract Extension: Yes
Function of the Group: Manages ServiceNow as a whole


Initiatives/Projects: Migrating to new experience of ServiceNow


Industry background: ServiceNow background, Prior Banking


Team Dynamic: Currently six groups, with the plan to add two new groups. Each group has 7-11, one product owner, one scrum master, one developer, quality engineers, and some groups have BSAs and platform architects


Roles and Responsibilities:
• Perform design tasks and develop components of application and technical architecture
• Develop test cases and data
• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.
• Assists with selecting appropriate platforms, integrates and configures solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.


Must Have Technical Skills:

• Level 3 - 8 years+ preferred by HM
• Design and develop Order guides, Catalogs, and Record Producers.
• Hands on experience implementing HRSD, Employee Center Pro, Agent workspace
• Good understanding on other ITSM modules like Change, Incident, Problem, and Knowledge.
• Develop/Maintain integration between SNOW and other systems using REST/SOAP API, MID Servers and Integration Hub.
• Hands on experience customizing ServiceNow by creating UI Policies, Client Scripts, Catalog
• Client Scripts, Business Rules, Script Includes and Scheduled jobs using Glide classes, Ajax, JavaScript
  
  

Service Portfolio Management (SPM): Must have Experience in below modules;
1. Agile Development
2. Project Portfolio Management
3. Demand Management
4. Resource Management
5. Innovation Management
6. Cost Management
7. Test Management
8. Portfolio & Strategic Planning
9. Investment Funding
10. Portfolio Management
11. Scenario (Financial) Planning

Integrated Risk Management (IRM): Must Have Experience in below modules;
1. Policy & Compliance management
2. Risk Management
3. Audit Management
4. Cyber Security Executive Dashboard
5. Continuous Auth & Monitoring Workspace
6. Regulatory Change Management
7. Use Case Accelerators
8. GRC Metrics
9. GRC Compliance Case Management


Flex Skills/Nice to Have:
N/A


Soft Skills:
Communication
Go Getter
Proactive


Education/Certifications:
ServiceNow System Administration Certified preferred, degree not required


Role Differentiator:
Transformation exposure to the new instance of ServiceNow

Ref: #404-IT Pittsburgh