Case Worker 1

Tioga County Department of Human Services
Wellsboro, PA

FAMILY SERVICES

Caseworker 1

The Family Services caseworker is responsible to a Casework Supervisor and performs case management for children and youth services provided by the Human Services Agency. The Family Services Department is responsible for the operation of intake, in-home and placement case management services for Children and Youth. The Caseworker I will work with supportive oversight from their supervisor.

The required essential functions of the caseworker position are the ability to travel to homes of families on his/her caseload and accomplish the following duties under the direction of the Casework Supervisor:

· Complete 120 hours of child welfare competency based training, as well as all other necessary preliminary training. They will meet all requirements and obtain certification as a direct service worker within the first 18 months of being hired as a case manager.

· Provide case management for a caseload of families whose members are receiving child welfare services.

· Meet the appropriate response times.

· Complete appropriate documentation.

· Contact Referral sources and other Providers to gather pertinent information.

· Complete Risk and Safety Assessments and case notes within their time frames.

· Make referrals to appropriate programs for clients.

· Complete assessments of families within regulatory guidelines.

· Send CY104 forms to District Attorney for appropriate investigations.

· Participate in mandated orientation, in-service training, and staff meetings as required by the Agency and regulations, as well as voluntarily participate in workshops, seminars, conferences, and continuing educational courses.

· Review all client files on their caseload.

· Maintain at least once a month face-to-face contacts with each child receiving child welfare services on the assigned caseload and document the content of this contact in a case note. Monitor the individual’s/families’ functioning, their programs, and assess the continued need for service through visits and collateral contacts, including but not limited to: school visits, home visits, office visits, program visits, staffing, IEP meetings, etc.

· Write clear, concise, complete, and accurate case notes, correspondence, reports, case plan reviews, Risk Assessments and Safety Assessments as well as other paperwork required by policies, procedures, laws, and regulations to facilitate and document case activities.

· Maintain the case record so that it meets Agency, State and Federal standards, regulations, and accurately reflects the investigative and treatment process of the case through appropriate applications for service, case plans, progress notes, case summaries, referrals for services, and treatments recommendations, etc.

· Assure that the individual/family completes the required paperwork to determine eligibility for service and liability for service costs. Assist in application for all appropriate benefits.

· Advocate and/or arrange for advocacy for the individual/family within the service delivery system and the community as necessary to assist the individual/family in achieving the optimal level of functioning within their abilities and resources.

· Assure that all individuals receiving services, and their household and family groupings, their demographic data, their program and service activity are entered and updated in an accurate and timely manner, into the automated CAPS System.

· Demonstrate knowledge of applicable laws, methods, Agency procedures, and available services.

· Provide after-hours on-call coverage at the stated rate of reimbursement per the posted schedule and with the consultation of a casework supervisor.

· Assist the individual/family in building informal support networks which decrease the need for formal services and increase independence.

· Continuously connect and engage with families and their support resources to support case goals

· Demonstrate proficiency and safety in the operation of office equipment.

· Demonstrate tact, diplomacy, and professionalism in relationship to your duties as a case manager.

· Will have access to transportation to fulfill the duties required as a Family-Based Case Manager.

· Prepare court documents and testify in court

· Arrange, schedule, supervise parent/Child visitations

· Refer for appropriate services to include all court ordered services

· Maintain updated family engagement documentation and facilitate ongoing contact with supports

· Maintain monthly contact with out of county placed youth

· Other duties as assigned.

ELIGIBILITY -- ALL CANDIDATE(S):

1. Must meet the minimum experience and training (METs) required for the job. The METs for this position are:A bachelor's degree which includes or is supplemented by successful completion of 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;

orTwo years of experience as a County Social Services Aide 3 and two years of college level course work which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;

orAny equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of experience as a County Social Services Aide 3 or in a similar position performing paraprofessional case management functions. 2.

Approved Additional Special Requirements: None3. Valid Driver's License

HOW TO APPLY -- ALL CANDIDATES1. Completed Tioga County Employment Application. The application must provide details of experience and training as related to the minimum experience and training requirement for the vacancy so eligibility can be determined. If interested in applying, please send applications to: 1873 Shumway Hill Road Wellsboro PA 16901 : Attention Stephanie Applications can also be emailed to :[email protected]

TIOGA COUNTY DEPARTMENT OF HUMAN SERVICES IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER

Job Type: Full-time

Pay: From $18.80 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Posted 2026-01-15

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