Account Specialist
- Acts as primary point of contact for identified customers and builds strong, collaborative relationships
- Understands key elements of the business agreement with each customer
- Develops and executes account plans capturing the product, color and services needs of the customer
- Understands and accurately communicates the values and benefits of Axalta product, color, and services
- Understands and engages the appropriate resources to meet the unique needs of each customer
- Maintains an organized communication approach with a regular customer call schedule and clearly documents customer interactions in SalesForce (SFDC)
- Follows-up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customer
- Effectively prioritize tasks and contributes to regional team's expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgency
- Provides support on standard operating procedures (SOP's) and ensures customer is aware of education and support available through Axalta Training Classes and Local Performance Groups
- Leads paint conversion efforts and solicits distribution resources to support the customer
- Maintains accurate account information and contact data in SalesForce (SFDC)
- Utilizes appropriate technological resources (SharePoint, Salesforce, MSOffice, etc.) to further individual productivity and enhance communication with co-workers and customers
- Bachelor's degree and/or at least 3-5 years of Automotive Refinish industry experience
- Strong knowledge of the collision repair, commercial transportation and industrial business environment as well as distribution fundamentals
- Working knowledge Axalta's core product lines and repair shop business fundamentals
- Ability to identify customer needs and responds quickly to effectively resolve problems using a collaborative approach
- Self-disciplined and able to perform effectively in unstructured and autonomous conditions
- Presents oneself in professional manner throughout all levels of the organizationand considers how actions will affect customers
- Strong team player and actively seeks opportunities to support territory activities and meet customer needs
- Demonstrates effective written and oral communication skills
- Competent computer skills, proficient with MS Office (Word, Excel, PowerPoint)
- Must be willing and able to travel up to 50% of the time
4 - Sales Workers (EEO-1 Job Categories-United States of America)
Recommended Jobs
Director, Paid Social
Description Position at CMI Media Group Are you a visionary Paid Social leader with a passion for transforming healthcare marketing? Do you thrive on developing cutting-edge strategies, building h…
Bartender
Lucky Duck, the newest addition to the Delaware Waterfront, is looking to fill the Bartender position! Lucky Duck is a Riverside Tavern reimagined — focusing on great cocktails & Guinness pours, an…
Paralegal Legal Assistant
Job Description Job Description We are seeking a Paralegal Legal Assistant to become a part of our team! You will provide overall support to attorneys' business needs. Responsibilities: Ass…
Sr, Quality Engineer - API/Kafka
Job Title: Sr, Quality Engineer - API/Kafka Location: Pittsburgh, PA/Cleveland, OH/Dallas, TX Responsibilities Design and develop high quality automated API tests for applications. …
Travel Interventional Radiology RN - $2,788 per week
CrossMed is seeking a travel nurse RN Interventional Radiology for a travel nursing job in York, Pennsylvania. Job Description & Requirements ~ Specialty: Interventional Radiology ~ Disciplin…
Team Leader (Keyholder)
Position Summary: 700 Shop is seeking an experienced, customer-focused Team Leader (Keyholder) to serve as the primary on-site responsible party during times when the owner is not present. This rol…
Postdoctoral Research Associate - Vegetable Systems Trial
The Rodale Institute Vegetable Systems Trial is a one-of-a-kind, long-term research trial which aims to connect soil health to human health by measuring nutrient concentrations in vegetable crops alon…
Bookeeper,office assistant
Job Description Job Description Pay bills Reconcile accounts Send out and file documents Company Description We own and manage rental properties. Company Description We own and ma…
Dental hygienist
Elevate Your Dental Hygiene Career with a Premier, Growth-Oriented Team Trooper Dental Associates is seeking a high-performing Dental Hygienist to join our thriving practice. We are looking for a cl…
Union Maintenance Associate
Job Description Job Description Description: Diagnosis and repair problems in fluidic, mechanical, and electric systems with assistance. Fabrication of articles from a variety of materials …