Receptionist and Switchboard

Summary

This position will involve standard reception tasks - answering phone calls, greeting guests, sorting out minimal mail.

Looking for someone who is customer service oriented, has a positive attitude, and is a self-starter.

​​***Shift timing***

8:00 AM to 5:00PM (Mon to Fri)

Requirements

QUALIFICATIONS (Education, Experience and Certifications)

Typically Requires: -

• Requires high school diploma or equivalent and 1+ years of prior switchboard experience.

JOB TITLE: Receptionist and Switchboard.MS Ops

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent organizational and communications skills
• MS Office Suite experience, specifically Word and Excel.
• Excellent customer service skills.
• Flexibility and ability to work in a team environment.
• Good communications skills

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information
• Minimal physical effort required.
• Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
• Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

Responsibilities

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

JOB DUTIES AND RESPONSIBILITIES

• Greets the public.
• Distributes name badges to visitors, temporary employees, etc.
• Schedules meeting rooms for all.
• Answers and transfers calls from all over the United States.
• Participates enthusiastically in company and community service events.
• Performs light Administrative duties.
• Performs PC Support and Administrative duties as needed.
• Acts as a model for Vision, Values, and Mission.
• Builds professional relationships with customers and other teams.
• Responsible for the timely updates of the following: Company phone and speed dial lists, Brag Board and Company Calendar.
• Responsible for updating the automated messaging center daily.
• Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
• Responsible for ordering, maintaining and distributing promotional items for Promotional Store.
• Performs other duties as assigned.

Skills

• Reception

Job Type: Contract

Pay: $21.56 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• May I know the best time to reach you over the phone?

Experience:

• Receptionist & Switchboard: 5 years (Preferred)
• answering phone calls: 5 years (Preferred)
• Customer service: 5 years (Preferred)

Work Location: In person