Manager, Engagement

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

FormularyDecisions® (FormularyDecisions® Platform | Cencora) is a digital platform connecting biopharma companies to their healthcare decision makers (HCDMs). The platform provides verified HCDM users access to an information repository of credible, evidence-based scientific resources to support formulary decision making. FormularyDecisions® provides biopharma company subscribers with broad access to HCDMs in support of their brand across the product lifecycle, from pre-approval and beyond.

This Engagement position will play a key role in our HCDM user strategy and tactics. This position is responsible for recruiting and retaining active HCDM users for FormularyDecisions®.

Responsibilities:

• The position supports various activities related to communications, conferences, presentations, platform demonstrations, and platform administration.

• Lead clinical content strategy, development, execution, and ongoing management, including third-party content integration, working collaboratively across the organization.

• Curate clinical and economic content through eNewsletter dissemination, including topics such as pipeline, FDA approvals, and other FormularyDecisions content.

• Provide leadership in developing, testing, and presenting recruitment and engagement strategies among key market segments; develop strategies for continued improvement and growth.

• Develop, actively monitor, report, and present recruitment and engagement metrics based on a deep understanding of key performance indicators (KPIs).

• Lead conference planning and execution for FormularyDecisions team.

• Develop and collaboratively support creation of marketing collateral (HCDM newsletter, custom email templates and outreach, promotional cutsheets, recorded demonstrations) and deliver/participate in virtual demonstrations.

• Manage, guide, and engage key market segments by conducting market research; present key findings to cross-functional teams.

• Support business development efforts including lead generation, conference participation, and research and dissemination.

• Mentor and train junior team members in clinical and managed care concepts.

• Perform other work-related duties as assigned.

Education:

The position requires the ability to interact with a wide variety of internal functions/roles and HCDM users. The individual in this position should be viewed as a skilled professional with the following experience. Equivalent combinations of education, training, and relevant work experience may be considered.Requires a minimum of a bachelor’s degree (in Health Economics, Pharmacy Administration, Biostatistics, Health Services Research, Clinical Epidemiology, Public Health Policy, or relevant field) or six (6) years of equivalent related experience.A postgraduate degree (e.g., Ph.D., DrPH, M.D., PharmD) in a relevant discipline is strongly preferred, but not required.

Requires a minimum of 3 years of experience, preferably in a US managed care organization or related companies, with experience in formulary management services. Leadership experience or desire for management responsibilities long-term.

Skills and Knowledge:

• Ability to think strategically and tactically, applying business insight/acumen and demonstrating critical thought in a complex business environment. (Must be creative and possess ability to have a “big picture” viewpoint.)

• Ability to work well in a dynamic, successful consulting firm that maintains high quality standards and demands excellence.

• Superior interpersonal skills, strong project management abilities, and effective analytical skills.

• Excellent writing skills and the ability to communicate complex material in presentations and discussions in a straightforward manner.

• Proficiency in utilizing Microsoft Office applications (Excel, Word, and PowerPoint).

• Customer centric mind set.

• Effective analytical skills to identify, interpret, and leverage insights.

• Supports a learning culture of continuous improvement by identifying and actively participating in and/or leading process improvement and change management initiatives as needed.

• Exhibits outstanding presentation, interpersonal communication, and writing skills; with the ability to influence at a senior level without direct authority (adept at distilling and communicating complex concepts in simple terms verbally and visually).

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What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Full time

Salary Range*

$88,700 - 126,940

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:

Affiliated Companies: Xcenda, LLC