Quotation Specialist

Job Description

Job Description

We are looking for a detail-oriented Quotation Specialist to support customer pricing requests and help drive responsive, accurate service in Bethlehem, Pennsylvania. This role works closely with customers, suppliers, technicians, and sales partners to prepare complete quotations, validate request details, and keep opportunities moving efficiently through the sales cycle. The ideal candidate brings strong organizational skills, sound analytical judgment, and the ability to manage multiple priorities while maintaining a high standard of accuracy.

If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624

Responsibilities:

• Prepare and issue customer quotations with careful attention to accuracy, completeness, and turnaround expectations.

• Evaluate incoming quote requests, confirm required specifications, and follow up to gather any missing details needed to produce a reliable proposal.

• Coordinate with suppliers and internal technical teams to secure current pricing, lead times, and information for nonstandard or special-order items.

• Maintain accurate pricing data for requested products and services so customers and internal teams receive current and dependable information.

• Partner with sales staff to assess opportunities, support qualification efforts, and help advance viable business through the pipeline.

• Record opportunity activity, status updates, and forecast information in company systems to support monthly and annual sales planning.

• Assemble thorough and verified order-entry documentation for service administration teams to enable smooth downstream processing.

• Respond to customer questions and concerns promptly while building productive working relationships with clients, vendors, and internal stakeholders.

• Assist with administrative support activities such as data entry, reporting, customer onboarding, and participation in departmental meetings.

• Recommend and support process improvements that strengthen efficiency, consistency, and overall quote management performance.

• 2+ years of experience in quotation support, supply chain, sales support, customer service, or a related operational role.
• Working knowledge of supply chain logistics, supply chain management, and broader product or service fulfillment processes.
• Experience with forecasting, pipeline tracking, reporting, or other analytical activities used to support business planning.
• Strong attention to detail with the ability to review quote requests, validate information, and produce accurate documentation.
• Ability to manage competing priorities independently and organize daily work effectively in a fast-paced environment.
• Effective communication skills for working with customers, suppliers, technical teams, and internal business partners.
• Proficiency with data entry, business systems, and standard office tools used for quote tracking, reporting, and record maintenance.
• Familiarity with production planning or related coordination activities is preferred.