Patient Services Specialist

Revel Staffing
Philadelphia, PA

A growing corporate healthcare firm is conducting a confidential search for a Client Services Representative to provide patient and provider support for healthcare billing and account management. This entry-level role is perfect for a motivated professional who enjoys helping patients navigate their healthcare and insurance needs in a supportive, team-oriented environment.

Key Responsibilities

  • Handle inbound communications from patients, providers, and insurance companies.

  • Provide troubleshooting and website support for account holders, including login and navigation assistance.

  • Update patient account information and provide status updates during each interaction.

  • Connect patients with in-network providers and explain billing or insurance details clearly.

  • Contact healthcare providers and insurance carriers to resolve patient issues as needed.

  • Ensure compliance with HIPAA and other healthcare privacy regulations.

  • Perform various administrative and customer service tasks to support smooth operations.

Required Qualifications

  • Effective and professional verbal and written communication skills.

  • Strong customer service orientation and professional demeanor.

  • MediClear Certification (or equivalent healthcare compliance credential) required.

  • Proficiency with Microsoft Office programs (Word, Excel, Outlook).

  • Prior help desk, customer service, or healthcare internship experience strongly preferred.

  • Excellent organizational skills with the ability to multitask in a fast-paced environment.

Compensation & Benefits

  • Competitive salary with 401(k) company match .

  • Comprehensive health, dental, and vision insurance.

  • Paid time off and company holidays.

  • Flexible work schedule with no weekend requirements .

  • Supportive and collaborative workplace with opportunities for growth and advancement.

Posted 2026-02-19

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