CX Core Content Development Senior Copywriter

Requisition ID: 426664
Work Area: Marketing
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Hiring Manager: Paul Ridge
Recruiter Name: Kelly Mocey
Additional Locations:

We help the world bring out its best

SAP’s CX Core Content Development team is looking for a senior marketing copywriter with sharp editorial instincts and a strong sense of audience, brand, and business purpose. You’ll write and refine crisp, compelling digital copy—bringing consistency, creativity, and polish to every touchpoint. A key part of your role will be helping contributors who aren’t professional writers elevate their work, so strong editing skills are essential.

You’ve done it all: the high-volume marketing assets that keep the engine running and the high-concept creative that makes people sit up and pay attention. You know how to write for the situation at hand—and just as important, how to make a good draft great. You’re fast, thoughtful, and fiercely attentive to detail. You’re equally comfortable developing copy from scratch or jumping in to reshape something messy. This is a high-output writing role for someone who’s as confident revising a clunky sentence as crafting a killer headline.

Responsibilities include

• Write clear, concise, production-ready copy for SEO-focused web pages, landing pages, email campaigns, e-books, and other digital formats.
• Review and edit writing from contributors who aren’t professional writers to ensure polish, consistency, and brand alignment.
• Apply SAP’s house style and brand personality across a wide range of topics and touchpoints.
• Translate business inputs, briefs, and stakeholder feedback into effective, customer-facing messaging.
• Collaborate closely with editors, designers, content strategists, and project managers to deliver cohesive digital experiences.
• Contribute to shared documentation and editorial standards that support quality and consistency across the writing team.
• Support onboarding and mentoring of junior writers, and review writing and editing from external vendors to ensure brand consistency.
• Develop and help oversee editorial workflows and QA processes for high-throughput content development.
• Meet a service-level objective of 3–7 business days from initial briefing or intake to first draft.

Basic qualifications

• 5+ years of professional writing and editing experience, including digital marketing and web content for B2B audiences.
• A portfolio that shows range, polish, and measurable impact across digital formats—especially web, long-form articles, e-books, and email.
• Strong working knowledge of the Chicago Manual of Style and the judgment to know when to follow it, when to bend it, and when to clarify it for others.
• Proven ability to edit copy for grammar, syntax, clarity, and tone—and to explain those changes when needed.
• You’re a grammar expert who knows the difference between grammar facts and grammar myths—and you can spot and fix errors while articulating why they matter.
• Experience working with technical subject matter and subject matter experts in a marketing context.
• Working knowledge of SEO principles and how they shape digital copy.
• Exceptional attention to detail and style, with the ability to uphold brand voice and editorial standards across all content.
• Ability to manage multiple deadlines while producing high-quality work with minimal editorial intervention.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 100000 - 216000(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .