Sales Account Manager

2Krew is looking for an Account Manager to join our team in our Kittanning office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.

The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.

This role is currently based in our Kittanning, PA office. The incumbent is expected to be in office during the training portion of the onboarding period and for critical in-person meetings but will generally work from home.

Responsibilities:

• Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
• Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
• Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.

Requirements:

• Bachelor's degree in Business, Sales or related field
• Strong verbal and written communications skills
• Excellent listening, negotiation, and presentation abilities
• Familiarity with CRM software preferred (ConnectWise a bonus)
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Some travel required for this role

Salary:

The starting Pay of this position is $50,000 plus commissions. The right and highly-productive candidate can expect to be comfortably into six figures.

This SAM is a salary-plus-commission position. There will also be bonus opportunities based on the overall achievement of the position KPIs. Both the commission scale and KPI/bonus structure are available upon request.

About 2Krew:

We are a leading security provider dedicated to customized solutions to keep families and communities safe.

Our employees enjoy a work culture that promotes our values of integrity, other's centered, dedication. We offer many options to learn and engage and find a real home in the workplace.

Our benefits include healthcare, gap insurances, life insurances, PTO, 10 paid holidays, a leading 401k plan, and personal and professional development. Most positions have career paths to ensure we are always growing our employees right along with 2Krew.

Employees can also take advantage of soft skills courses, culture club meetings, walking meetings, free parking, corporate discounts, and semi-annual parties.

2 Krew provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.