Identity and Access Management Coordinator

Title: Identity and Access Management Coordinator

State Role Title: Info Technology Specialist II

Hiring Range: $79740 - $102121

Pay Band: 5

Agency: Department of Juvenile Justice

Location: DJJ Training Academy

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth strengthening both families and communities within the Commonwealth.

DJJ is currently seeking an Identity and Access Management Coordinator. This role is essential in maintaining processes that will enable employees and DJJ to meet the strategic goals of the agency while ensuring security needs are met around account creation access deletion and documentation.

Job responsibilities include but not limited to:

• Creating/deleting/modifying system accounts permissions access resetting passwords for internal applications;
  
• Assist users with account modifications;
• Ability to operate in numerous computer applications to submit track and escalate tickets;
  
• Handle on-boarding and off-boarding account process for new/separated employees.

Minimum Qualifications

• Demonstrated use of software for tracking and resolving customer issues;
  
• Demonstrates excellent verbal and written communication skills;
  
• Highly organized with ability to work independently and productively;
  
• Experience with an IAM systems.

Additional Considerations

• Experience performing phone and email-based customer support for a large workforce;
  
• Experience with SailPoint application;
  
• Experience working in a team environment to support business operations and deliver high levels of customer support.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Lay off Policy 1.3: If you have been affected by DHRM Policy 1.3 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

DJJ Welcomes Veterans: DJJ is committed to hiring and retaining veterans. If applicable please submit form DD-214 with your state application. Please include your name and the position number in which you are applying along with the DD-214.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Status Updates/Confirmation: Once you submit your online application you will instantly receive an application confirmation number. You may use this number to track the status of your application during the recruitment process. Please refer to your account for the status of your application. Updates will not be provided via telephone.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race sex color national origin religion sexual orientation gender identity age veteran status political affiliation genetics or disability in the recruitment selection and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply.

Contact Information

Name: Bianca D. Stewart Williams Talent Acquisition Consultant

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.

Required Experience:

IC