Business Development Manager, Northeast USA

Since 1990, Europe Express has been a trusted partner to travel advisors, offering customized European travel at competitive prices for both independent and group travelers.

We are passionate about the wonders of Europe and committed to delivering exceptional client experiences. By equipping travel advisors with in-depth destination training and unparalleled resources, we empower them to succeed at every stage of their career.

Join our team and be part of a collaborative, learning-driven environment that shares a love for creating unforgettable holidays.

We are looking to hire a Business Development Manager to join our team! Reporting to the VP Travel Trade Sales, you’ll play a key role in growing revenue by building strong, productive relationships with travel agencies and advisors. This role leads engagement efforts across a multi‑state territory, driving high‑quality leads and supporting overall sales goals.

Territory: NJ, PA, NY, CT, RI, MA, VT, NH, ME, MD, VA, DC, KY, WV
Primary Focus: NJ, NY, PA, VA

What we’ll offer:

• 401k (company match of 50% on employee contributions, up to 4%)
• 17 days PTO + Birthday Off + public holidays
• Health benefits - medical, dental, vision, HSA, FSA
• Life Insurance: Basic life, LT & ST disability and voluntary Life Insurance
• Family and friends discounts
• Remote working and travel opportunities

What you’ll do:

• Develop and implement a territory‑specific sales plan aligned with lead‑generation and growth goals.
• Prioritize agencies and advisors based on strategic opportunity and performance potential.
• Maintain and update territory and sales plans as needed.
• Serve as the primary point of contact for agencies and advisors in the territory.
• Strengthen existing relationships to increase engagement and performance.
• Identify, qualify, and grow new agency and advisor partnerships, with emphasis on preferred consortia and host‑agency networks.
• Increase advisor engagement and lead generation to support revenue targets.
• Collaborate with Groups and FIT teams to maximize opportunities and expand market reach.
• Contribute to creating sales collateral, presentations, webinars, newsletters, and other marketing materials.
• Maintain accurate advisor and agency data to support targeted communications.
• Use HubSpot to manage interactions, track pipeline activity, and support internal alignment.
• Represent the company at regional and national trade shows, sales events, and FAM trips.
• Coordinate travel logistics, event preparation, and post‑event follow‑up.
• Support timely resolution of customer service escalations and provide clear feedback to leadership.
• Ensure advisor concerns are addressed promptly to strengthen satisfaction and retention.
• Monitor territory performance using KPIs and HubSpot reporting tools.
• Deliver regular updates on performance, market trends, and insights.
• Document BDM activities in the CRM.
• Partner with Groups, FIT, and other internal teams to ensure seamless sales execution.
• Work closely with Marketing to align on engagement strategies and campaigns.
• Manage travel and discretionary marketing budgets responsibly.
• Complete expense reports and trip documentation on schedule.

What you’ll bring:

• Proven experience in the travel industry.
• Demonstrated success managing travel agency accounts across a multi‑state territory.
• Strong track record of driving demand and revenue through strategic partnerships.
• Excellent communication, presentation, and negotiation skills.
• Strong organizational and time‑management abilities.
• Collaborative approach with experience working cross‑functionally.
• Proficiency in Microsoft Office (Excel, PowerPoint, Teams).
• Valid driver’s license and access to a reliable car.
• Ability to travel 50%+ domestically, with occasional international travel.

Preferred

• Existing relationships with host‑agency advisors and agency leadership.
• Knowledge of the Europe leisure travel market.
• Experience with HubSpot and AI tools that support sales efficiency.
• Comfort using social media and virtual platforms for engagement.

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: [email protected]

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