Customer Service Specialist

GRANDPA JOES CANDY SHOP
Pittsburgh, PA

Job Description

Job Description

Ready to be part of something big? If you're driven, passionate, and eager to make your mark, we want you on our team.

The Role:

Join our team as a full-time Customer Service Specialist at our Robinson Township location. We're seeking a candidate with outstanding computer and data entry skills, driven by results. Your knack for detail in a fast-paced setting is crucial. We value flexibility, initiative, and a strong work ethic. From day one, you'll be fully engaged, ensuring every moment is productive and fulfilling. While we work hard, we also prioritize enjoying the journey together.

Why Join Us:

  • Opportunity for Growth: We're not just expanding our business; we're growing our team. As we expand, there are opportunities for advancement and professional development. Your hard work won't go unnoticed here.
  • Make Your Mark: Your work matters. Every idea, every interaction, and every effort contribute to our success. You'll have the chance to learn, collaborate, and see the direct impact of your contributions.
  • Be Part of a Thriving Team: Our team is supportive, collaborative, and passionate about what we do.
  • Community Involvement: We love being part of each unique neighborhood we're located in. You're not just joining a company; you're joining a community.

Responsibilities:

  • Efficiently manage multiple projects with precision.
  • Provide Customer support, answer phone calls, enter orders etc.
  • Maintain composure and productivity in a fast-paced environment.
  • Maintain customer data bases
  • Ensure meticulous completion of all tasks.
  • Collaborate with team members for seamless workflow.
  • Foster a positive and energetic work environment.

Job Requirements:

  • Proficiency in multitasking with exceptional accuracy.
  • Strong administrative skills encompassing data entry, filing, and more.
  • Ability to thrive in high-pressure situations with a sense of urgency.
  • Advanced computer skills, particularly in Microsoft Excel, Word, and Outlook.
  • Efficient data entry and computer proficiency.
  • Thrives in fast-paced environments.
  • Keen attention to detail.
  • Flexible and adaptable approach to tasks.
  • Proactive attitude with a willingness to take initiative.
  • Commitment to delivering high-quality work.
  • Excellent communication and interpersonal skills.

Full-Time position requiring 40 hours per week, Monday to Friday. On-site work located in Robinson Township, PA at our National Operations, Support & Distribution Center.

What You'll Get:

  • Competitive pay
  • Paid time off and paid sick time earned
  • Benefits available
  • Opportunities for professional growth and advancement
  • Dynamic and supportive work environment
  • 401k match
Posted 2025-07-28

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