Estate Sales and Relocation Specialist

Job Title: Estate Sales and Relocation Specialist

Job Category: Non-Exempt/Part-Time, Customer Service, General Labor

Job Description:
Are you a collector? Do you like to go to estate sales, antique stores, or flea markets? Here is your chance to work in a job you will enjoy. This position is perfect for anyone looking for meaningful work, such as stay-at-home parents, retirees, or someone looking to earn additional income. The Estate Sales and Relocation Specialist position is responsible for providing exceptional customer service while assisting our clients that are moving, downsizing, or cleaning out their homes. You will work closely with Managers and other employees and have direct interaction with clients and members of the public at large while you make a difference in our clients’ lives. Enjoy a flexible, part-time schedule, mostly weekday and some weekend hours available. This position will not require or guarantee a set number of hours per pay period as the hours are project-based. No specific experience is necessary. On the job training will be provided to ensure our customers receive the exceptional brand service they’ve come to expect. The successful candidate will be self-motivated and possess excellent interpersonal and organizing skills.

About Us:
Caring Transitions of Reading, PA delivers professional, courteous, and seamless services dedicated to helping seniors and families navigate changes in their living situation. We specialize in providing move management, packing and resettling, downsizing and decluttering, and estate sales on our CTBids online platform. Our goal is to help our clients move, right-size, and prepare their homes for sale as quickly and with as little stress as possible, so they can focus on what they enjoy. We are proud to serve the greater Reading area including the communities of Leesport, Berkley, Muhlenberg, Laureldale, Reading, West Reading, Wyomissing, Sinking Spring, Kenhorst, Gouglersville, Flying Hills, and surrounding areas. If you’re looking for meaningful, flexible, hands-on work, we’d love to have you join our Team! See our website for more information about our company and the services we provide:

Roles and Responsibilities:

• Work independently or on a team to sort and handle clients’ items for relocation, resale, donation, recycling, or disposal.
• Use smartphones or tablets to list items for resale including taking photos, researching and providing accurate descriptions; Assist buyers during estate sale pickups.
• Work at the direction of the On-site Manager or Team leader; Assist with daily work site (i.e., client’s home) set up and cleanup including carrying supplies and items to/from vehicles, removing trash and cleaning up after ourselves.
• Interact politely and compassionately with clients and their families and respond appropriately to customer issues.
• Communicate in a positive and respectful manner with clients, customers, and co-workers.
• Punctual and regular attendance on assigned shifts.

• Follow company employee guidelines, operating procedures, and safety protocols.

• Other duties related to our company’s core services may be assigned as needed.

Qualifications & Skills:

• High School diploma or equivalent.
• Age 18+ with a valid driver’s license, reliable transportation, and a good driving record.
• Must pass a pre-employment background check.
• Ability to work safely in a fast-paced environment. Experience in retail, warehouse, cleaning, moving, or general labor helpful.
• Display integrity, honesty, reliability, punctuality, and attention to detail.
• Be focused on customer service including strong communication skills, patience, compassion, and respect for interacting with clients, families, and sales customers.
• Ability to interact productively with co-workers and function well in a team environment.
• Comfort and willingness to work in environments that are cluttered or of varying cleanliness.
• Smartphone for scheduling, timekeeping, and project management.

Physical/Environmental Requirements:

• Frequent walking, standing for extended periods, going up and down stairs, carrying household items and boxes. Please note that we are not a moving company and will not be moving large or heavy household items.
• Most of the work is done in our clients’ homes. These homes may or may not be currently lived in and can be of varying degrees of cleanliness and contain varying amounts of the client’s possessions.

Benefits:

• Voluntary participation in 401(k) retirement plan offered after meeting employment eligibility requirements.
• Flexible scheduling.
• On-the-job training provided in a supportive, community-focused environment.
• Opportunity to advance and grow within the company.