Inside Sales Associate

Job Description

Job Description

We’re searching for an enthusiastic inside sales representative to join our team and support business growth. You’ll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you’re looking to jump-start your career in sales, please apply today! Compensation:

$50,000 - $105,000 yearly

• Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved
• Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround
• Seek out new business opportunities within the assigned geographies to expand clientele
• Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads
• Update customer database regularly to provide the most up-to-date client information to the sales team

Position responsibilities consist of but are not limited to the following:

• Completing a brief written interview as part of the application process to demonstrate reading, writing, and critical thinking skills, showcasing attention to detail and adherence to instructions.
• Conduct sales conversations with potential clients to identify their legal needs and recommend appropriate solutions.
• Engaging with potential new clients to provide assistance and information to help them make informed decisions about moving forward with the firm's services.
• Following up after the client onboarding process to ensure a seamless transition to the Legal Team and address any concerns or questions.
• Tracking and reporting metrics related to marketing and sales conversion data to assess the effectiveness of sales strategies.
• Maintaining accurate records and entering essential data into the firm’s systems to ensure efficient client management and communication.
• Demonstrates empathy and understanding in sales interactions, drawing from real-life experiences to connect with clients effectively.
• Collaborating and supporting colleagues within the team, fostering a culture of teamwork and mutual assistance.
• Exhibiting ambition and drive, you should actively contribute to the team's success and growth rather than relying on others to direct your actions.
• Embracing a consultative selling approach, focusing on helping prospective clients understand their legal options and make informed decisions rather than pressuring them into a sale.
• Viewing sales as the beginning of a long-term client relationship, emphasizing the importance of building trust and rapport.

• High school diploma required, bachelor’s degree preferred
• 2+ years of experience in sales or a similar role
• Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills
• Working knowledge of the sales process and CRM software
• Current U.S. driver’s license and the ability to travel by car

If the following statements appeal to you, you may be our successful candidate!

• Innovation.
• Motivation.
• Leadership skills.
• Attention to detail.
• Pride in work product.
• Comfort in discussing clients' financial budgets relative to their case goals.
• Passion for using skills to help people find freedom and peace in challenging situations.
• Stellar communication skills.
• Valuing integrity, effectiveness, kindness, communication, and financial success.
• Enjoyment of a collaborative office environment where each team member is valued and encouraged to contribute.
• Flexibility and comfort with change.
• Ability to build relationships with people.
• Interaction skills with different personality types.
• Empathy towards potential clients, putting them at ease during difficult times.
• Skill in closing sales by creating urgency and promoting value.
• Exceptional communication skills, both over the phone and in writing.
• Ability to think on one's feet and remain resilient when plans don’t go as expected.
• Consistent demonstration care and compassion in all interactions, regardless of timing.
• Compliance with instructions and understanding the importance of policies and procedures.
• Consistent demonstration of respect and integrity as a team player.
• Proficiency with law firm systems and cloud-based software.

Our vision is to change the way law is practiced. Combining client education, transparent communication, and strategic advocacy means that we put the needs of the client first, reducing the client's anxiety, fear, and confusion and allowing the client to be an active participant in their own future.

Our mission is to be powerful advocates for clients by using strategic communication and planning to transform adversity into opportunities for growth and success.

Are you the right person to join our team of caring professionals dedicated to carrying out the mission? Our CORE VALUES are Client First, Communication, Strategic Action, Accountability, Thoughtfulness, and Financial Responsibility. We value collaboration, teamwork, and the drive to provide value to clients with each interaction.