Medical Assistant / Patient Service Coordinator (Oncology)

Join UPMC Hillman Cancer Center – Make a Meaningful Impact in Oncology Care

Are you passionate about patient care and thrive in a dynamic healthcare environment? If so, we have the perfect opportunity for you!

Join UPMC Hillman Cancer Center as a Full-Time Medical Assistant / Patient Service Coordinator at our oncology office in New Castle, PA.

Schedule: Monday through Friday, daylight hours (no evenings, weekends, or holidays!) .

As a Medical Assistant, you will perform patient care duties, assisting physicians with clerical, environmental, and organizational tasks, taking vital signs, registering patients, scheduling tests, and assisting with exams and treatments. As a Patient Service Coordinator, you will handle all the Medical Assistant duties, as well as front office duties, ensuring a smooth and efficient patient experience.

Why You’ll Love Working Here:

• Impactful Work: Be part of a team providing cutting-edge cancer treatment and compassionate care.
• Collaborative Environment: Work alongside experienced oncologists, nurses, and support staff.
• Professional Growth: Benefit from continuous learning and career advancement opportunities with our dedicated Medical Assistant career ladder and tuition assistance.
• Supportive Culture: Enjoy a workplace that values teamwork, respect, and work-life balance.

Make a meaningful difference in patients’ lives. Apply today and join us in our mission to provide exceptional care!

Responsibilities:

• Completes vital signs, specimen testing and EKGs as needed.
• Organizes daily schedule of patients, greet patients and assigns rooms.
• Orders supplies for unit as necessary.
• Maintains competency requirements.
• Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
• Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
• Other Duties as Assigned.
• Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
• Anticipates and responds to meet customer needs.
• Respond appropriately to crisis situation as a team member.
• Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
• Assists in the registration of patients to include verification and confirmation of health insurance coverage.
• Immediately report any situation that may impact safety of patients, visitors and staff.
• Provides front desk coverage as assigned.
• Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
• Account for all customers in the clinic.
• Provides lobby/waiting room coordination and supervision.
• Serve as liaison between customer and clinic staff.
• Collects 100% of copays daily and correctly balances at the end of each day.
• Coordinates scheduling to include testing.
• Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.