Analyst, Operations

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Lower Nazareth, Easton-Nazareth Highway

Division: Solutions
Job Posting Title: Analyst, Operations

Hourly: $24.00 Hour
Time Type: Full Time

POSITION SUMMARY

The Operations Analyst will provide support to the Operations team, in the form of reporting and analysis and helping to create visibility to day-to-day success and opportunities of the site. The Operations Analyst will be gathering and maintaining data, making recommendations, and helping senior leaders make key business decisions. This position will work closely with the General Manager and Operations team to support the business.

This position requires attention to detail, analytical abilities, a creative mind to invent solutions to improve quality and internal process related to information sharing, data analysis, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Prepare daily Open Order Report

· Perform analytics on Cancel Dates, Order Status and other decision-based factors

· Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to support driving key business decisions

· Prepare Daily Dashboard

· Prepare various labor utilization reports from Time and Attendance System

· Produce various Inbound container status reports

· Produce metrics reports for the site

· Maintain accurate data to produce quality reports

· Support site in Quality processes and functions

· Work closely with Management on important issues and projects

· Review reports and recommend productivity and efficiency improvements

· Assess and document existing business procedures. Develop recommendations for new methods / procedures, implementation plans, schedules, and written reports for management to evaluate.

· Recognize and adopt best practices in reporting and analysis: data integrity, analysis, validation, and documentation

· Work closely with business leaders to analyze and document and implement best practice, consistent,

· Uncover trends and correlations to develop insights that can materially improve our operational decisions

Accountability

· Willingness to take personal responsibility for actions and the delivery of results

· Ability to adhere to standards

· Internally motivated and works well under pressure

Quality

· Strong problem solving and decision-making skills

· Ability to follow proper communication channels to initiate action

· Ability to effectively manage own time, multi-task, and prioritize for optimal output

· Continually seeking process improvement and innovation

· Impeccable attention to detail, passion for processes and systems.

Technical

· Ability to learn new systems and tools quickly

· Excellent analytical skills

· Ability to implement and validate corrective and preventative actions

· MS Office (Access, Excel, pivot tables) expertise

Communication

· Excellent verbal and written communication skills, strong interpersonal skills, ability to coordinate and motivate self and others.

· Willing to ask questions to gain a better understanding of requirements and develop continuous improvement ideas.

· Comfortable communicating with individuals throughout all levels of the organization.

· Demonstrated ability to work in a matrix environment. Must work well across multiple units across the company.

Business Understanding

· Understanding of the company’s business strategy, vision and operations as well as regional working relationships.

· Ability to gain knowledge and understanding of Client specific strategic objectives

OTHER DUTIES

· Performs other duties as assigned.

· Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES

· None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

· Must have a high school diploma or general education degree (GED).

· 2 years’ experience working in a logistics/distribution/relevant environment.

Certificates, Licenses, Registrations or Professional Designations

· None

Other

· Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

· Basic Advanced skills in MS Office primarily Word, PowerPoint, and Excel (including Excel pivot tables and formulas).

Language Skills

· English (reading, writing, verbal)

Mathematical Skills

· Basic to intermediate level

Other

· Effective communication skills and professional writing skills.

· Self-starter

· Detail oriented can produce quality output.

· Willing to work overtime.

PREFERRED QUALIFICATIONS

· Bachelor’s degree preferred.

PHYSICAL DEMANDS

Occasionally

· Bending

Frequently

· Walking and Standing

Constantly

· Sitting

Ability to Lift/Carry and Push/Pull

· 11-20 pounds

o Reach above shoulder, squat, or kneel.

Other Physical Requirements:

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .