Counter Associate

Job Description

Job Description

Stroudsmoor Country Inn is a renowned, family-owned establishment known for its warm hospitality and exceptional dining experiences. Our bakery is a centerpiece of our offering, known for creating delectable pastries, cakes, and bread. We are currently seeking a Bakery Assistant Counter Help to join our team and contribute to our tradition of excellence in baking and customer service.

Required to work all weekends and holidays

Job Description:

As a Bakery Assistant Counter Help at Stroudsmoor Country Inn, you will play a vital role in providing exceptional service to our bakery's customers. You will be the first point of contact for patrons, assisting them with their orders, offering expert advice, and ensuring a delightful bakery experience. Your responsibilities will include:

Responsibilities:

1. Customer Service: Greet and assist customers in a friendly and professional manner. Answer questions, provide recommendations, and help customers with their bakery selections.

2. Order Processing: Take and process customer orders accurately and efficiently, including cakes, pastries, and bread. Ensure that orders are prepared according to the customer's specifications.

3. Cash Handling: Handle cash and electronic payments, provide correct change, and maintain a balanced cash register.

4. Stock Management: Maintain clean and well-organized bakery display areas. Restock products as needed to ensure an appealing presentation.

5. Food Safety: Adhere to health and safety regulations, ensuring the cleanliness and sanitation of the bakery area. Follow food handling and storage guidelines to maintain product freshness and quality.

6. Team Collaboration: Collaborate with the bakery team to assist with baking and preparation tasks as needed, such as packaging, labeling, and decorating baked goods.

7. Customer Relations: Build and maintain positive customer relationships by addressing any concerns or inquiries promptly and professionally.

Qualifications:

- Previous customer service experience is a plus.

- Basic math skills and cash handling experience.

- Strong communication and interpersonal skills.

- Knowledge of bakery products and the ability to make recommendations.

- A passion for high-quality food and excellent customer service.

- Ability to stand for extended periods and lift up to 30 pounds.

- Flexible schedule, including weekends and holidays.

Join the Stroudsmoor team and become a part of an organization that values its employees and shares a passion for delivering exceptional bakery products and customer service. If you're a friendly, energetic, and service-oriented individual with a love for baking, we encourage you to apply for this Bakery Assistant Counter Help position.