Front Desk Team Member

Job Description

Job Description

Front Desk Team MemberThe Picklr State College

The Picklr State College is hiring Front Desk Team Members for our new indoor pickleball facility, with positions estimated to start in mid-August.

We are looking for friendly, reliable, and energetic team members who enjoy working with people and want to be part of a fun, active, community-focused environment. This role is a great fit for someone who enjoys customer service, sports, fitness, hospitality, or being around pickleball.

We are hiring for both full-time and part-time positions.

Position Details

Location: State College, PA
Estimated Start Date: Mid-August
Pay: Starting at $15/hour
Raise Opportunities: Based on performance reviews
Employee Benefit: Free employee membership, schedule flexibility, employee discounts, and more.
Employment Type: Full-time and part-time opportunities available

Anticipated Club Hours

Monday – Friday: 6:00 AM – 10:00 PM
Saturday – Sunday: 7:00 AM – 9:00 PM

Schedules may include morning, afternoon, evening, and weekend shifts. Evening and weekend availability is preferred, but not required at this time.

What You’ll Do

Front Desk Team Members help create a welcoming, organized, and professional experience for members, guests, and first-time visitors.

Responsibilities include:

• Greet members and guests as they enter the club
• Assist with check-ins, court reservations, and general questions
• Answer phone calls and respond to basic club inquiries
• Help explain memberships, programs, events, and open play options
• Process payments and point-of-sale transactions
• Assist with paddle demos, retail items, and basic inventory
• Support leagues, clinics, tournaments, and special events as needed
• Help keep the front desk, lobby, courts, bathrooms, and common areas clean and organized
• Perform light cleaning and daily club upkeep throughout each shift
• Communicate member feedback, facility issues, or concerns to management
• Help maintain a positive, upbeat, and community-first environment

What We’re Looking For

The right candidate does not need to be a pickleball expert. We are looking for someone who is dependable, personable, and willing to learn.

Ideal candidates are:

• Friendly, welcoming, and comfortable talking with people
• Reliable and on time
• Organized and able to multitask
• Comfortable using basic technology and reservation/payment systems
• Able to stay calm and helpful during busy check-in periods
• Willing to clean, reset spaces, and help wherever needed
• Interested in pickleball, sports, fitness, or community recreation
• Evening and weekend availability preferred, but not required

Why Work With Us?

The Picklr State College will be more than just a place to play pickleball. Our goal is to create a fun, welcoming club where members feel known, supported, and excited to come back.

Team members will be part of a new facility from the beginning and will help shape the member experience as the club grows.

Employee perks include:

• Free employee membership
• Flexible scheduling
• Fun, active work environment
• Pickleball-focused workplace
• Growth opportunities as the club develops
• Performance-based raise opportunities

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