AVD VDI Engineer

Job Summary

We are seeking a highly skilled AVD Engineer to spearhead the design, optimization, and management of a robust cloud-based desktop environment. In this role, you will bridge the gap between traditional systems administration and modern cloud automation, leveraging Azure Virtual Desktop, Nerdio Manager for Enterprise, and PowerShell to deliver a seamless user experience. You will serve as a technical lead within an ITIL-aligned framework, collaborating with cross-functional teams to automate resource provisioning, manage complex user profiles via FSLogix, and ensure the scalability and security of our Windows 10/11 ecosystem.

location: Philadelphia, Pennsylvania

job type: Contract

salary: $35 - 42 per hour

work hours: 9am to 5pm

education: Bachelors

Responsibilities

AVD Infrastructure Management: Deploy, configure, and maintain high-performance Azure Virtual Desktop environments using ARM templates and automated provisioning.

Automation & Scripting: Develop and execute advanced PowerShell scripts to automate repetitive administrative tasks and streamline environment updates.

Performance Optimization: Utilize Nerdio Manager for Enterprise to manage auto-scaling, image versioning, and cost-optimization strategies.

Profile Management: Implement and troubleshoot FSLogix profile containers to ensure persistent user experiences across non-persistent virtual machines.

Incident Resolution: Act as the Tier 3 escalation point for complex VDI issues, utilizing Service-Now for lifecycle ticket management.

Project & Vendor Liaison: Lead technical projects from conception to completion while managing relationships with hardware and software vendors to ensure SLA compliance.

Continuous Improvement: Monitor system health and security, applying ITIL best practices for change, incident, and problem management.

Qualifications

OS Expertise: Deep proficiency in configuring and troubleshooting Windows 10 and Windows 11 in a virtualized context.

Cloud Fluency: Demonstrated experience with Azure Resource Manager (ARM), virtual networking, and VM provisioning.

VDI Tooling: Proven hands-on experience with Nerdio and FSLogix is strictly required.

Automation Skills: Advanced ability to write and maintain PowerShell scripts for enterprise-level automation.

Process Knowledge: Strong familiarity with ITIL principles and professional experience using Service-Now.

Communication: Exceptional oral and written communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.

Education/Experience: 5+ years of systems engineering experience, with at least 2 years focused specifically on Azure/VDI environments.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.