Account Coordinator - Delivery Team
The Account Coordinator role is a foundational role in supporting the execution and operational health of affiliate marketing programs. This position supports the day-to-day execution of affiliate programs, ensuring accurate program administration, smooth operations, and consistent partner engagement. This is an execution-focused position designed for someone who thrives in detail-oriented environments, enjoys working with data, and wants to build a strong foundation in affiliate strategy and client services. What You’ll Do
Program Operations & Execution
- Execute daily program management tasks to maintain operational excellence across assigned accounts
- Process transaction inquiries, reconciliations, and batch uploads with precision
- Manage commission updates, promo code activations, text links, and creative placements
- Ensure timely partner approvals and onboarding workflows
- Maintain accurate tracking, documentation, and platform hygiene
- Assist in recruiting and activating new affiliate partners aligned with client growth goals
- Support onboarding, compliance checks, and quality assurance reviews
- Coordinate affiliate communications including newsletters and promotional updates
- Monitor partner activity and flag performance trends or optimization opportunities
- Pull performance reports and assist with data analysis
- Monitor affiliate performance against vertical benchmarks
- Identify anomalies, growth opportunities, and areas for improvement
- Support the team in preparing client-ready insights
- Participate in client calls to provide operational updates and support
- Collaborate with internal stakeholders to ensure campaigns launch smoothly
- Shadow senior team members to deepen understanding of strategy development and optimization
- Adhere to internal best practices, QA standards, and operational procedures
- Hybrid work and remote work options are available outside of head office locations
- Flexible work hours
- Summer Fridays
- Insurance coverage with cost incentives
- Paid parental leave benefits
- Advancement opportunities
- Ongoing training and development opportunities
- Opportunities to travel
- 401K contribution matching plan after 6 months (US Only)
- Company sponsored events
Gen3 is an equal-opportunity employer.
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