Quality Specialist

Job Summary

A Quality Specialist is responsible for overseeing and enhancing quality assurance processes to meet performance goals and compliance standards. In addition, a Quality Specialist will support improvement initiatives aligned with development, manufacturing, customers, products, etc. Success in this role will be defined by, but not limited to, ensuring adherence to ISO and Phoenix Contact quality standards, and driving continuous improvement initiatives.

Responsibilities

• Leads the execution of continuous improvement efforts.
• Develops and implements inspection and test procedures in accordance with established specifications.
• Oversees the maintenance and calibration of inspection and testing equipment to ensure accuracy and reliability.
• Conducts comprehensive analyses (e.g., failure analysis, root cause analysis) and tests (e.g., nondestructive, destructive) of materials, components, and/or assemblies.
• Prepares summaries and trend analyses of quality issues, providing recommendations for corrective and preventive actions.
• Supports and contributes to the Phoenix Contact Quality Management System (QMS), including documentation, record keeping, and compliance.
• Participates in and leads design reviews and failure mode reviews.
• Conducts quality audits for processes and products, ensuring compliance with internal and external standards.
• Other duties as assigned by the Manager.

Qualifications

• Associate degree preferred; Relevant fields of study include Engineering Technology, Industrial Technology, Business, etc.
• 3 (+) years of relevant work experience preferred.
• Knowledge of and skill with inspection and testing equipment.
• Knowledge of ISO 9001.
• Ability to interpret and use engineering drawings and technical documentation.
• Relevant American Society for Quality (ASQ) certification(s) (e.g., CQT, CQA, etc.).
• IPC A-600 and A-610 certifications.
• Experience in electronics and soldering operations.
• Error-proofing knowledge.
• Knowledge of SAP or other enterprise-wide management software.
• Prior work experience in a manufacturing environment.

Essential Job Functions

• Able to lift at least 35 pounds.
• Able to use pallet jack with 300-pound load.
• Able to use portable staircase and climb to 12-foot heights.
• Able to carry 20 pound/ 3 cubic feet boxes up and down portable staircase.
• Able to push 4-wheeled cart with 100-pound load.
• Able to work 8 hours overtime a week, if required.
• Able to stand or sit continually for two hours without break.
• Able to use computer for two hours at a time without break.
• Good color vision.
• Must be able to speak, understand and write in English.
• Willing to travel for training 1 or 2-day sessions a few times a year.
• Willing to travel to other Phoenix Contact sites once a year for training.
• Willing to travel to local suppliers a few times a year.
• Regular and on-time attendance.

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 x3490 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email [email protected].

Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Director of Organization Development and Talent Acquisition or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.