Quality control manager

Gatekeeper Systems Inc
Bristol, PA

Who We are:

Building Safer & Smarter Communities

Gatekeeper Systems USA Inc. (Gatekeeper), based in Bristol, PA, is a leading provider of intelligent high-resolution video and data solutions designed to provide a safer transportation environment for children, passengers, and public safety personnel on multiple transportation modes. We design and manufacture a range of digital recorder products that utilize the latest embedded processors, video compression technologies and playback applications to meet the demanding needs of commercial and military market spaces. The Company uses AI, video analytics, thermal cameras, and mobile data collectors to inter-connect public transit assets as part of intelligent transportation systems in a Smart City ecosystem. The Company is at the forefront of innovation and is utilizing new technologies to make cities more efficient and safer, such as its Automated Lane Enforcement solution for transit buses (ALE™). The Company’s video and data solutions and its Platform-as-a-Service (PaaS) business model are enabling the transformation of transportation systems into intelligent transit and Smart Cities.

As an innovative technology company, this dynamic and fast-growing organization offers a unique blend of leading-edge technology and expanding career opportunities in a collaborative, team-based environment.

Gatekeeper is listed on TSX-V:GSI and OTC:GKPRF. For more information on the company, check out our website

The Position:

Gatekeeper Systems USA Inc. is experiencing substantial growth. We are currently looking for a permanent full-time Quality Control Manager for our Bristol, PA office. The Quality Control Manager will be a key interface between our sales, engineering, and production teams. The successful candidate will need to be trained on our current processes in our head office in Canada and able to travel between the USA and Canada.

Key Duties and Responsibilities:

As part of the engineering team, the Quality Control Manager (QCM) will work closely with the design, sales, manufacturing, assembly, and distribution groups to ensure new and current product specifications are maintained and standards are documented, monitored, and executed. Prior to product release, the QCM will work with the teams necessary to rectify issues that might emerge during production related to product functionality, performance, reliability and stability.

Specific duties could include:

  • Conducting periodic audits, inspections, reviews and assessments of processes and procedures to ensure compliance
  • Preparing reports and documentations mapping out failures, stability, and corrective actions in production process
  • Reviewing and interpreting contracts for milestones and requirements
  • Providing templates for documentation outlining processes
  • Assisting organization achieve ISO certification
  • Developing product test plans and procedures
  • Detecting issues or problems that arise in production
  • Maintaining and improving product quality by assisting in the manufacturing of the product, and collaborating with other members of the team
  • Reviewing functional and design specifications of product and contracts to ensure full understanding of the goal a product is meant to achieve
  • Ensuring that approved products meet functional and design requirements
  • Monitoring employees to make sure that they work according to the test plans and procedures
  • Creating, introducing, maintaining, and monitoring assembly and test procedures
  • Providing a point of contact effectively managing the back and forth between engineering and production related to manufacturing process questions, quality concerns and product issues
  • Managing and maintaining customer configurations for Gatekeeper products: Auto Wake/MWM/Wi-Fi/DVR
  • Following all Gatekeeper Systems USA Inc. policies, procedures, and protocols
  • Providing training on quality processes and procedures
  • Other duties as required

Education and Qualifications / Experience:

  • Minimum 5 years’ experience in a similar position in a technology manufacturing environment
  • Certification or Diploma in electronics
  • Fluent in reading, writing and oral communication in English
  • Proficiency with standard Microsoft Office tools (Excel, Word, Outlook)
  • Eligible to work in the US
  • Able to travel to our head office in Canada and other locations when needed
  • Criminal background screening required

Non-technical Competencies:

Ideally you will have excellent team player, interpersonal and written communication skills, be a self-starter, well organized, detail oriented and able to work with minimal supervision and to tight deadlines. Key to success in this role will be the ability to collaborate with others (despite conflicting interests), meet customer satisfaction goals, be hands on, think analytically and problem solve effectively.

Benefits:

At Gatekeeper we offer a diverse and equal opportunity workplace where you can learn, grow, and make a difference plus:

  • A competitive salary package (based on experience)
  • Comprehensive benefits package (100% of the employee premiums/40% of dependent premiums paid by the company) that includes Medical/Dental/Extended health/Short-term and long-term disability/Life insurance
  • Paid time off
  • Career growth opportunities through mentoring, supported professional development and respectful feedback
  • A casual work environment
  • Successes celebrated with social events and fun activities
  • A collaborative and inclusive work environment

How to apply:

If you are serious about growing your career and want to be part of a really great team, we encourage you to apply for this exciting opportunity.

Qualified applicants can reply to this job posting or via email to [email protected] quoting the job title “Quality Control Manager” in the subject line.

Gatekeeper Systems is an equal opportunity employer. While we thank all interested candidates only those who are short-listed will be contacted for this position.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Bristol, PA 19007 (Preferred)

Ability to Relocate:

  • Bristol, PA 19007: Relocate before starting work (Preferred)

Work Location: In person

Posted 2025-10-06

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