Senior Business Systems Analyst

Collaborate with cross-functional stakeholders to identify, document, and improve business processes and system workflows

Translate business needs into clear functional specifications and technical requirements

Lead mid-level projects from planning through deployment, including documentation, training, and organizational change support

Design and execute QA test plans, assist with user acceptance testing, and support issue resolution

Provide day-to-day support for both custom-developed and third-party applications

Ensure alignment with Sarbanes-Oxley (SOX) controls and contribute to audit readiness

Conduct peer reviews and foster a culture of process improvement and shared knowledge

Act as a strategic advisor and subject matter expert to various business units

Maintain transparent communication with project stakeholders, ensuring timely updates on progress, risks, and dependencies

Consistently meet or exceed internal IT service level agreements (SLAs)

13 years of IT experience in lieu of a degree, or a Bachelor’s degree in IT, MIS, or a related field

5 years of overall IT experience, including 3 years as a Business Systems Analyst

3 years of hands-on experience with ERP systems such as SAP, Infor, Baan, or e-Emphasys, including integration with third-party platforms

3 years of project management experience using Agile and Waterfall methodologies, leading initiatives with budgets exceeding $50,000

3 years of experience supporting QA testing and user acceptance testing in complex systems environments

3 years of proven communication and stakeholder engagement across multiple organizational levels

Experience supporting SOX compliance and related audit documentation

Background in global manufacturing operations, ideally supporting enterprises with $800M+ in annual revenue

Familiarity with workforce analytics, dashboards, and data reporting tools

Demonstrated ability to lead cross-functional teams in matrixed environments

Multilingual capabilities

Willingness to travel domestically and internationally (passport required)

Experience with change management, vendor coordination, and presenting to executive leadership

Strong business acumen, customer-focused mindset, and dedication to delivering value with integrity