Intake Caseworker

GECAC, the largest anti-poverty organization in Erie County, PA, is seeking an Intake Caseworker in our Housing Department of our Employment, Workforce and Self Sufficiency (EWSS) Division. With a budget of approximately $12 million and more than 110 staff, we help people and change lives on a daily basis. GECAC helps people throughout Erie County break the cycle of poverty, be self-sufficient, and achieve financial independence. Will you join our team?

GECAC is looking for an experienced full-time Intake Caseworker to provide customer service and serve as the primary contact for prospective and current applicants for the Housing Assistance Program.

The number of hours for this position is 37.50 hours per week.

Job Summary:

• Responsible for fielding all incoming housing calls and entering client data into the data management system.
• Assist with collecting information, processing applications, and maintaining all records and client files.
• Knowledgeable of resources in the community to make referrals to appropriate support services preferred.

Qualifications:

• High school education or GED and at least three (3) years of administrative experience; or any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• Knowledge of various Social Services Programs offered in the community is preferred. Must be able to work with diverse populations. Good verbal, interpersonal, and written communication skills required.
• Must possess knowledge of Microsoft Office (Outlook, Word, Excel) and Microsoft Teams. The ability to operate a computer in the latest version of Windows is essential.
• Familiarity with Zoom and PDF editing software. Must have enough knowledge to complete the technical skills of the position.
• Knowledge and skills in customer service, program support, and clerical/data management skills.

Follows Child Protective Services Law: Must be able to provide Act 33, Act 34 , and Act 114 fingerprinting clearances issued within the past 5 years (60 months) and meet the Immigration Reform Act requirements. Updated clearances must be submitted every 60 months.

Benefits Package including 403(b) Plan (company match), Medical, Dental, Vision and Life Insurance, Flexible Spending Account, AFLAC, Pet Insurance, and Short- and Long-Term Disability. Paid holidays, vacation, personal, and sick time. We understand that there is more to life than work.

Salary: $16.00/hour

Deadline to Apply: until filled.

Apply online at gecac.org. Click on CAREERS, scroll down to the bottom of the page, and click APPLY TODAY or send your resume to [email protected]

EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 37.5 per week

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person