Real data healthcare analyst - health services

Provides professional input to Business Analytics/Business Intelligence assignments. The role requires collecting, analyzing, and interpreting business data to identify trends and provide actionable insights that help organizations make better decisions and improve performance. They use technical skills to query and visualize data with tools like SQL and Tableau/Thoughtspot and soft skills to communicate complex findings clearly to non-technical stakeholders. Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures. Utilizes in-depth healthcare professional knowledge and acumen to develop self-service reports/dashboards and procedures, and monitor trends..

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success.

About the Role:

We are seeking a detail-oriented and strategic Business Intelligence Analyst to join our team. In this critical role, you’ll help ensure the integrity, consistency, and quality of healthcare data across the organization. You’ll work cross-functionally to implement Dashboards, Self-service solutions and KPI reports to inform quick and accurate insights to stakeholders and partners.

Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document requirements for data and reporting needs.
• Analyze business processes and identify opportunities for data-driven improvements
• Extract, manipulate and analyze data from various sources using SQL and other data querying tools
• Translate business requirements into BI solution designs, including wireframes and mockups
• Build and maintain interactive dashboards and reports using Tableau or Thoughtspot.
• Identify and track key performance indicators (KPIs) and trends to support strategic planning and operational efficiency
• Perform data validation and quality assurance testing to ensure accuracy of BI deliverables
• Query and analyze large-scale healthcare datasets (e.g., claims, pharmacy, patient data) using SQL and other tools.
• Work with big data platforms and tools to manage, process, and analyze high-volume, high-velocity healthcare data efficiently.
• Manage multiple projects simultaneously, ensuring timely delivery and alignment with stakeholder expectations.
• Maintain clear, comprehensive documentation of data definitions, validation processes, analytic methodologies, and project deliverables.

Qualifications:

• Bachelor’s degree in Data Science, Information Systems, Business Analytics, or a related field.
• 3+ years of experience in Business Analytics or Business Intelligence roles.
• 3+ years of experience working with healthcare data, including claims, pharmacy, Medical and drug data.
• Proficiency in SQL and data profiling tools.
• Hands-on experience with Databricks and Snowflake environments.
• Proficient with Business Intelligence tools like Tableau, Thoughtspot or PowerBI.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in data management tools and platforms: SQL or Python and Databricks
• Ability to identify and prioritize opportunities for impact, develop analytic solutions and leverage technology
• Excellent verbal and written communication skills, including the ability to clearly and openly communicate status, issues/risks, and challenges presented to a project.

Preferred Qualifications:

• Experience with Business Intelligence tools.
• Familiarity with Real World Data or Healthcare data.
• Basic proficiency in SQL or Python for data analysis.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.