CNC Field Service Technician

Plant Human Resources Manager

Location: Little Rock, Arkansas
Department: Human Resources
Reports To: Head of Human Resources

Position Overview

The Plant Human Resources Manager is responsible for managing and executing all HR processes related to the production workforce. This includes manpower planning, employee relations, attendance management, training, and engagement within the manufacturing units. The role ensures that the HR agenda directly supports operational efficiency, employee morale, and compliance across all production shifts.

Key Responsibilities

Workforce Planning & HR Operations

· Oversee manpower deployment, shift planning, and workforce forecasting in coordination with production heads.

· Manage HR operational processes such as attendance, overtime, payroll inputs, and leave management.

· Maintain accurate employee data, ensuring compliance with company standards and U.S. labor regulations.

· Monitor attrition, absenteeism, and manpower utilization metrics, presenting regular reports to HR leadership.

Employee Relations & Engagement

· Build strong engagement with the hourly workforce and supervisors on the shop floor.

· Address grievances and disciplinary issues promptly and fairly.

· Partner with production and safety teams to promote a positive, safe, and productive work environment.

· Coordinate employee communication forums, town halls, and welfare initiatives that improve morale and retention.

Talent Management & Development

· Support recruitment and onboarding of hourly and technical staff in partnership with Talent Acquisition.

· Drive skills-development and technical training programs tailored to production needs.

· Identify high-potential employees and support career path and development planning within the production function.

Compliance & Policy Administration

· Ensure compliance with federal, state, and local labor laws and plant policies.

· Maintain audit-ready documentation and support HR audits, safety reviews, and EHS compliance initiatives.

· Train supervisors and team leads on HR policies, disciplinary procedures, and workplace conduct.

HR Analytics & Reporting

· Track and analyze production HR metrics (headcount, turnover, attendance, training hours, grievances, etc.).

· Recommend actions to improve workforce stability and engagement.

· Partner with the HR Plant Head to design data-driven workforce improvement plans.

Qualifications & Experience

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or Industrial Relations.
• 7–10 years of HR experience, including 3+ years in a manufacturing or production-plant environment.
• Strong understanding of hourly workforce dynamics, shift operations, and HR compliance.
• Hands-on experience with HR systems (SAP or equivalent) and HR reporting tools.

Key Competencies

• Strong interpersonal and communication skills
• Conflict resolution and employee relations management
• Data-driven decision-making and reporting
• Collaboration with production and operations leaders
• Organizational and time-management skills
• Ability to thrive in a high-volume, fast-paced industrial environment

Success Measures

• Improved workforce attendance and retention metrics
• Timely closure of grievances and policy compliance issues
• Enhanced employee engagement and morale within production units
• Accurate, compliant HR administration and reporting
• Positive feedback from operations and plant leadership