Account Manager
Job Description
Job Description
Description:
- Manage IT resource requisitions from intake through engagement conclusion
- Coordinate with subcontractor network to source and screen qualified candidates
- Ensure timely candidate submittals per SLA requirements
- Track PO utilization, timesheet approvals, and billing compliance
- Handle resource performance issues and disciplinary actions
- Conduct regular agency check-ins and facilitate onboarding/training on VMS
- Generate utilization reports and participate in quarterly quality reviews
- Maintain accurate records in Vendor Management System
This position is contingent upon successful contract award.
Requirements: Required Qualifications- 3+ years in IT staffing, account management, or client services
- Experience managing B2B or government client relationships
- Strong understanding of IT roles and technology environments
- Proficiency with VMS platforms and Microsoft Office
- Excellent communication skills; able to manage multiple priorities
- Available during Eastern Time core business hours
- Bachelor's degree or equivalent experience
- Commonwealth of PA or state/local government contract experience
- Vector VMS or similar platform experience
- Healthcare IT or public sector technology background
- PMP, SHRM-CP, or related certification
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