Desktop Support in pharma
Job Title: Desktop Support in pharma
Job Location: Collegeville, PA
Job Type: Contract
Job Description:
Maintain existing computer infrastructure (5000 PCs globally).
Image/Onboard new computers into the domain and network.
Decommission computers.
Secure and protect new and existing hardware.
Consult with the business regarding equipment assistance.
Troubleshoot and implement data flows for scientific instruments.
Perform 80% Break/Fix workload as a Lab Engineer.
Implement validated data backup solutions on laboratory analytical equipment (GxP and non-GxP).
Support scientists with incident management, user support, and coaching.
Manage access.
Test and validate computer software (complete tests, write technical documentation).
Proactively build stronger partnerships with the business by aligning technology and science.
Explore and implement automated solutions for scientific problems.
Strong product ownership/project management (for Lab Enablers).
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