Client Content Manager
Client Administration and Communications:
- Build and maintain relati onships with client contacts for the collection and administration of the client's Audience Access programs
- Assist the Business Development team with the client onboarding process, gathering company information and content
- Ensure client Audience Access programs start on-time operate without issue throughout
- Explain production procedures and best practices to clients and internal stakeholders
- Help Business Development Reps identify accounts that are in need of varied or new content
- Populate email newsletters monthly to ensure clients receive Audience Access inclusions. May include working directly with clients by setting deadlines and collecting specific content.
- Align content to themed newsletter sends through the mapping of content across the upcoming month.
- Collaborate with the editorial team to identify timely and applicable editorial content.
- Help Business Development Reps select and schedule content for quarterly Sourcing Center newsletters and other special edition themed or product newsletters.
- Edit and optimize all content titles and summaries within general and custom newsletters for formatting, spacing, and reader engagement.
- Create subject lines, pre-headers, and newsletter titles for a variety of newsletter types.
- Write and optimize unique emails as part of lead nurturing or ABM campaigns. May include web page introductions, newsletter introductions/footers, or full messaging from site partnership teams or individuals related to content themes, portfolios, or individual content pieces.
- Project Management and reporting as needed
- Bachelor's degree (Equivalent work experience will be considered in place of degree)
- 3-5 years of work experience in a content production or customer service role
- Excellent communicator - written and verbal
- Good proofreading and copy-editing skills
- 1-3 years of experience with HTML, extremely comfortable with web and social media
- Basic understand of Google search rankings
- High attention to detail
- Capable working alone or within a small team
- Technical background in communications or life sciences
- Prior SEO training and experience
- Knowledge of SEO copy writing
- Experience writing original copy for the web
Life Science Connect offers a generous compensation package. In addition to a competitive salary, you'll enjoy:
- Medical/vision/prescription/dental coverage for you and your family
- 100% company-paid short- and long-term disability insurance
- 100% company-paid life insurance
- 401(k) with dollar-for-dollar company match up to 6%
- 15 vacation days and 6 personal days on day 1
- 13 company-paid holidays
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