Administrative Assistant/Receptionist

Job Description

Job Description

Are you an organized, friendly, and detail-oriented individual with a passion for animals and customer service? Old Ridge Veterinary Hospital is looking for a dedicated Administrative Assistant/Receptionist to be the welcoming face of our practice and help keep our daily operations running smoothly.

About Us:

Old Ridge Veterinary Hospital is a compassionate, client-focused veterinary practice dedicated to providing top-quality care to pets and their owners. We take pride in creating a welcoming and professional environment where both pets and people feel at home.

Key Responsibilities:

- Front Desk Management: Greet clients and their pets warmly, answer phones, and schedule appointments.

- Client Communication: Provide friendly and professional assistance in person, over the phone, and via email.

- Administrative Support: Maintain accurate client records, process payments, and assist with billing.

- Organization & Coordination: Keep the reception area clean and organized, manage office supplies, and support veterinary staff with administrative tasks.

- Pet & Client Care: Ensure a smooth check-in/check-out process and provide basic guidance on hospital services.

- Team Support: Assist veterinarians and technicians with clerical needs to ensure efficient operations.

Qualifications:

- Prior experience in a receptionist, administrative, or customer service role (preferably in a veterinary, medical, or pet-related field).

- Strong communication and organizational skills with a warm and professional demeanor.

- Ability to multitask in a fast-paced environment while maintaining attention to detail.

- Proficiency in computer systems and scheduling software (experience with veterinary software is a plus!).

- A love for animals and a commitment to excellent client service.

Why Join Us?

- Work in a friendly and supportive veterinary environment.

- Be part of a team that truly cares about pets and their people.

- Competitive pay and opportunities for growth in the veterinary field.

- A rewarding role where no two days are the same!

If you're looking for a meaningful career where you can combine your administrative skills with your love for animals, we'd love to hear from you!