Field Service Coordinator

Job Description

Job Description

Are you a natural organizer who thrives in fast-paced environments and loves keeping moving parts aligned? IPS is seeking a dynamic Field Service Coordinator to join our team. In this role, no two days will look the same. You’ll be the central hub connecting customers, technicians, and internal teams—scheduling service calls, coordinating resources, solving problems in real time, and ensuring every job runs smoothly from start to finish.

You’ll work alongside some of the best technicians in the industry, leveraging cutting-edge tools and systems to deliver seamless service experiences. If you’re detail-oriented, proactive, customer-focused, and energized by making things happen behind the scenes, IPS is the place for you.

Responsibilities and Expectations:

This role will assist with the execution and planning of the company’s electrical and construction projects. The ideal candidate will be able to effectively interface with fellow employees, vendors, engineers, and customers of varying backgrounds to efficiently complete assigned projects. Projects range in size, duration, location, and disciplines involved. The position is a full-time, in-person role.

• Develops milestones in line with customer requirements, company resources and project goals.
• Generates and submits regular project progress reports to both internal and external customers.
• Identifies critical path items to ensure all requisitions for necessary supplies, tools, and equipment are submitted to purchasing in a manner consistent with project goals.
• Works with engineering to ensure all project drawings are available on time to support the project.
• Coordinates with subcontractors to ensure necessary material and resources are available on time to support the project.
• Develop and implement project risk mitigation plans as required.
• Regularly collaborate with engineers, electricians, customers, and other technicians.
• Uses scheduling software (Microsoft Project) to update schedules, track progress, and document project progression.
• Contributes interdepartmentally for project bids and assists with identifying potential material, equipment, and/or labor.
• Assists with making reservations for out-of-town work and coordinating vehicles for transportation.
• Issue purchase orders as necessary for any equipment needed and create purchase requisitions for material to be ordered for each project.
• Submits all necessary RFIs and Submittals to customers and project engineer as needed.

Qualifications and Competencies:

• Must have at least 3 years of experience operating a vehicle with a valid, unrestricted driver’s license.
• Planning or project management experience a plus.
• Possess excellent verbal and written communication skills, strong PC, and organizational skills.
• Knows how to use popular construction project management software.
• Builds strong relationships with administrative staff, clients, vendors, subcontractors, and field technicians.
• Excels at organization, time-management, problem-solving, critical thinking, attention to detail and budgeting.
• Driving to jobs may be required in this role.
• Must be willing to confidently submit to the background and drug screening process.

You’ll thrive at IPS if you:

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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