Director of Training and Development
- Manage a performance review process to assess employee skills and skills-gaps to improve quality of agency strength, employee growth and retention.
- In partnership with HR Business Partners and key leaders, implement coaching programs and individual development plans for employees to foster a culture of continuous learning
- Work with training staff in other Goodwill divisions to advance a culture of learning by supporting and assisting with their specific training programs, ensuring best practices and equitable access.
- Coordinate with People Services team to establish employee development plans and performance improvement plans with emphasis on employee skills advancement, whether for retention or external professional career growth.
- Work with training staff in other Goodwill divisions to advance a culture of learning by supporting and assisting with their specific training programs, ensuring best practices and equitable access.
- Utilize change management concepts to communicate, introduce, and analyze efficacy of new programs and processes.
- Develop, implement, and oversee an agency internship program.
- Develop, implement, and oversee an agency mentorship program.
- Create partnerships to ensure talent management is delivered in an equitable and inclusive (non-discriminatory) manner.
- Bachelor's degree AND 5 years of experience required. OR
- Master’s degree AND 3 years experience required.
- Ability to analyze and interpret intrinsic data to design and implement innovative training concepts that aim to engage and develop employees’ potential, overseeing talent and performance management throughout the agency
- Proficiency with Microsoft office applications, HCM/HRIS and LMS systems, training and learning methodology, change management, and equity and inclusion exposure
- Knowledge of training platforms and ability to stay informed and adaptable for new learning methodologies
- Ability to assess program effectiveness and apply findings to continuous improvement efforts.
- Experience working in a mission-driven, nonprofit, or workforce development environment
- Qualified candidates must have a valid driver's license and reliable transportation for local travel.
- Employment is contingent upon the successful completion and approval of all required clearances, including Child Abuse, FBI Fingerprints, and PATCH, prior to the start date.
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