Repair administrator
Job Description
Job Description
Administrator – Repair Department (Full-Time)
Allure Window Treatments – Fishtown, Philadelphia
About the Role
Are you highly organized, proactive, and great with people? Allure Window Treatments is seeking a Repair Department Administrator to oversee and support the daily operations of our growing repair division. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving, communication, and keeping things running smoothly behind the scenes.
Office hours are Mod - Fri 9am - 5:30 pm
Key Responsibilities
- Oversee the day-to-day operations of the repair department
- Coordinate, schedule, and track repairs from start to finish
- Communicate with customers, technicians, vendors, and suppliers
- Maintain accurate records of repairs, parts, and inventory
- Prioritize tasks to ensure timely and efficient workflow
- Provide updates and reporting on repair status and department performance
- Handle customer inquiries and resolve concerns with professionalism
Qualifications
- Prior administrative experience (repair/service industry preferred)
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficient in office software (Microsoft Office, Google Workspace, etc.)
- Ability to work independently and collaboratively
- Knowledge of technical equipment or repair processes is a plus (not required)
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